Merchandise Processor - Full Time

Goodwill Keystone Area; Harrisburg (Dauphin County); On-site; USD 28,000 - 35,000; Full time

Job summary

A charitable organization in Harrisburg is seeking a Merchandise Processor to support operations by processing donations and providing customer service. Responsibilities include sorting and pricing donated goods, maintaining the sales floor, and meeting production goals. Ideal candidates are adaptable, capable of working in a warehouse environment, and able to follow instructions. No formal education is required, but a strong work ethic and flexibility in scheduling are necessary.

Qualifications

• Ability to work in an open warehouse environment.
• Must meet performance standards established by the organization.
• Flexible schedule including evenings and weekends.

Responsibilities

• Process textile donations for sales goals.
• Organize and rotate sales floor items.
• Provide quality customer service.
• Communicate with Production Manager on progress.

Skills

Ability to read and write

Basic math skills

Adaptability and flexibility

Ability to follow verbal instructions

Education

No formal education necessary

Job description

Position

Merchandise Processor

Department

Donated Goods Retail

Reports To

Production Manager

Status

Non-Exempt

Summary

Provide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards.

Duties and Responsibilities

• Process textile donations, including sorting, hanging, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store.
• Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor to meet preset production and sales goals for the store.
• Organize, recover and rotate the sales floor as needed.
• Follow all quality and production standards as set by Goodwill Keystone Area.
• Track production daily and report to supervisor.
• Be knowledgeable of daily, weekly and monthly production and sales goals.
• Select and identify appropriate items for Ecommerce department.
• Assist and provide flexibility in overall daily operations within the store.
• Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
• Support, promote and participate in organizational programs and special events.
• Assist in any other assignments designated by management.
• Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
• Promote an environment of workplace safety. Ensure duties are performed in a safe manner and safety requirements are adhered to.
• Communicate progress, problems, and concerns to the Production Manager.

Qualifications

Education and Experience

• No formal education necessary.

Skills / Abilities / Qualifications

• Ability to read, write and perform simple math.
• Must meet qualitative and quantitative performance standards as established by organization.
• Must be able to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.
• Ability to learn and use equipment and technology.
• Ability to follow verbal instructions and to work as part of a team.
• Requires a high level of adaptability and flexibility.
• Must be able to work a flexible schedule to include evenings and weekends.

Physical Requirements

• Ability to stand continuously for more than 75% of the shift.
• Ability to repeatedly bend forward or to the side 60° to remove or place items into various carts for 50% of the shift.
• Ability to stand continuously with the neck bent forward 30° for more than 75% of the shift.
• Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
• Ability to lift 25 pounds every few minutes for more than 75% of the shift.
• Must be able to push and pull various carts requiring a force of 25 pounds a distance of 100 feet for 25% of the shift.
• Ability to repetitively perform the same hand, wrist and arm motions every few seconds for more than 75% of the shift.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.