Merchandise Processing & Customer Care Associate

The TJX Companies, Inc.; Radnor Township (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Employee assistance program

Discounts

Job summary

The TJX Companies, Inc. is seeking a Customer Service Associate at TJ Maxx in Saint Davids, PA to deliver a highly satisfying shopping experience. You will engage with customers, maintain an organized sales floor, and support operations according to store standards.

The role requires excellent service, strong communication, flexibility in scheduling, and the ability to multi‑task and lift items. Compensation starts at USD 13.75–14.25 per hour, with benefits and opportunities to grow within a

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Accurately rings purchases/returns and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for sales floor.
• Participates in store recovery and maintains cleanliness.
• Adheres to labor laws, policies, and safety procedures.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a Customer Service Associate at TJ Maxx in Saint Davids, PA to deliver a highly satisfying shopping experience. You will engage with customers, maintain an organized sales floor, and support operations according to store standards.

The role requires excellent service, strong communication, flexibility in scheduling, and the ability to multi‑task and lift items. Compensation starts at USD 13.75–14.25 per hour, with benefits and opportunities to grow within a