Merchandise Processing Associate

Savers; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Savers is seeking Merchandise Processing Associates for both full-time and part-time positions in Chicago. With a focus on creating outstanding experiences for customers and donors, this role offers significant benefits including comprehensive training, flexible scheduling, and opportunities for growth in a mission-driven company committed to sustainability and community support.

Benefits

Comprehensive medical/dental/vision coverage

Paid Time Off, Sick Pay, Vacation Pay

Store merchandise discount

Employee Assistance Program (EAP)

Retirement Plan with a 401k

Life insurance options

Qualifications

• Experience in sales and customer interaction preferred.
• Ability to work in a fast-paced environment.
• Basic understanding of retail operations.

Responsibilities

• Create an excellent experience for customers and donors.
• Participate in processing and sorting merchandise.
• Collaborate with team members to achieve store goals.

Skills

Customer Service

Teamwork

Job description

Job Title: Merchandise Processing Associate

Pay Rate: Our starting pay ranges from $16.20 to $17.08 depending on job duty/position.

Pay Details:

• $16.20 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
• $16.45 = Clothing Sorter/Hanger, Hardware Sorter
• $17.02 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include:

• Comprehensive medical/dental/vision coverage at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off, Sick Pay, Vacation Pay (approximately 1-2 weeks)
• 6 paid holidays plus 1 to 2 additional floating holidays
• Up to 50% store merchandise discount
• Flexible spending accounts for eligible health and daycare expenses
• Employee Assistance Program (EAP) with resources for work-life balance
• Retirement Plan with a 401k and company matching contributions
• Life insurance with options for supplemental plans

Additional Benefits:

• Performance Merit Increases

Who we are:

As one of the largest for-profit thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We source gently-used items donated by the community, supporting local nonprofits and redirecting items from landfills. We operate over 300 stores with more than 22,000 team members, committed to the #ThriftProud movement. Learn more at savers.com.

Our brands include: Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Merchandise Processing Associates create an excellent experience for Customers, Donors, and Team Members. We are hiring both Full Time and Part Time associates.

What you can expect:

• The opportunity to celebrate diversity and uniqueness.
• To work in a purpose-driven company with a positive impact on the planet and communities.
• Opportunities for career growth and development through our store expansion and training programs.

What you get:

Comprehensive onboarding and training from day one, with in-house expertise through Savers University, developing around 90% of our training internally and partnering with renowned providers.