Merchandise Operations Specialist I

Bass Pro Shops; Springfield (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is hiring a Merchandise Operations Specialist I to support accurate SKU data and manage the MMS platform. You will partner with Merchant Teams to ensure SKUs are created, maintained, and moved through replenishment channels efficiently.

Ideal candidates have 2–4 years in operations or data roles, solid Excel and database skills, and a proactive, collaborative mindset. This role emphasizes accuracy, documentation, and ongoing personal development within a busy retail environment.

Qualifications

• High School Diploma required; business or data focus preferred.
• 2–4 years in operations, analytics, or data roles.
• Experience with MMS or similar merchandise systems.

Responsibilities

• Specializes in MMS systems for defined Merchant teams to guide decisions.
• Collaborates cross-functionally with Supply Chain and Demand Planning to align SKUs.
• Ensures planogram integrity with Visual Merchandising teams.
• Builds relationships to deliver results in a fast-paced environment.
• Designs, develops, trains, and documents MMS modifications and SOPs.
• Learns quickly and pursues personal development goals.
• Utilizes data analysis to support accuracy and efficiency.

Skills

MMS systems

Excel

Database tools

Data analysis

Communication

Education

High School Diploma

Business/Data management

Tools

MS Access

MMS

Job description

POSITION SUMMARY:

The Merchandise Operations Specialist I is the foundation of the Merchandise Operations department. They assist in ensuring systematic SKU information is accurate to better serve our outfitters and customers. They are responsible for managing the BPS Merchandise Management System (MMS) to help ensure Merchant(s)’ strategic direction is analyzed and executed when applicable. This position will build relationships by working with Merchant Teams to ensure SKUs are created, maintained, and assorted efficiently and accurately. A Merchandise Operations Specialist is a team player with a personal drive, curiosity, and strong interpersonal skills.

ESSENTIAL FUNCTIONS:

• Specializes in BPS’s MMS systems and applications for defined Merchant team(s) using their systems knowledge to make decisions based on interpretation, discretion, and judgment.


• Works to build team collaboration cross-functionally with Supply Chain, Inventory/Replenishments, management, and Demand Planning teams to help systems align and keeps SKUs moving as planned through replenishment channels.


• Works with Visual Merchandising/ Space Planning teams to ensure Planogram integrity.


• Builds relationships with other merchandise operations specialists and additional outfitters to deliver results in a complex and fast-paced environment.


• Helps design, develop, train, and document modifications to BPS’s MMS, including writing SOPs.


• Able and eager to learn quickly and assist in their own personal development.


• Proficient information-seeking skills and drive for excellence.


• Have a positive attitude that fosters and contributes to a positive work environment.


• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma


• College Degree Preferred: Business, Data Management, or related fields


• Experience: 2-4 years of relevant experience

KNOWLEDGE, SKILLS, AND ABILITY

• Strong verbal and written communication skills, both formal and informal.


• Relevant experience in an operation, analyst, or data specialist role preferred.


• Proficient skills and understanding of BPS MMS program or similar Merchandise Management Systems.


• Strong PC skills with an emphasis on Spreadsheets (Excel) and Database Management Systems (Access or other query tools) and the ability to analyze and sort large data sets.


• Ability to work independently and balance multiple priorities simultaneously to meet company deadlines.

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Regular computer work and sitting


• Occasional walking, standing, and lifting up to 50lbs

INDEPENDENT JUDGEMENT

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical


• Dental


• Vision


• Health Savings Account


• Flexible Spending Account


• Voluntary benefits


• 401k Retirement Savings


• Paid holidays


• Paid vacation


• Paid sick time


• Bass Pro Cares Fund


• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

Bass Pro Shops