Merchandise Operations Specialist

RH (Restoration Hardware); Corte Madera (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

RH (Restoration Hardware) seeks a Merchandise Assistant to support the development, launch, and ongoing performance of the category assortment. You will serve as a trusted hub for accurate product data, timely execution, and actionable reporting across teams to help merchants make informed decisions and deliver an exceptional product experience.

The role emphasizes building seasonal plans, maintaining data accuracy, and driving cross-functional collaboration with Merchandising, Product

Qualifications

• 2+ years of relevant work experience, including at least 1 year in an Assistant Merchant role or equivalent relevant experience.
• Experience working with domestic or offshore suppliers and sources.
• Strong organizational and prioritization skills, with consistent attention to accuracy, detail, and follow-through.
• Excellent written and verbal communication skills, including the ability to influence and negotiate effectively.
• A high degree of flexibility, initiative, energy, and collaborative problem-solving.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Build and maintain seasonal assortment plans, competitive studies, and market intelligence; monitor customer trends, top sellers, returns, and service feedback to identify opportunities and inform assortment decisions.
• Own SKU setup and maintenance with Merchandise Operations, keep product information accurate across systems, and conduct data audits to resolve discrepancies at their source
• Execute price changes with Planning and Merchandise Operations, document each update in the Weekly Tracker, reconcile purchase order price variances, and maintain costbooks and raw-material consumption trackers
• Serve as a primary liaison between Merchandising and vendors, coordinating vendor setup, custom orders, replacement-part requests, expense purchase orders, costbook completion, and lead-time confirmations
• Develop reporting and dashboards that provide visibility into sales, margin, product costs, lead times, material utilization, and special-order frame inventory; flag risks and translate data into clear insights for weekly business and financial reviews
• Drive seasonal launches and floorset updates in partnership with Merchandising, Product Development, Visual Merchandising, Allocation, and Operations, including product naming, information, dimensions, proofing, packaging, signage, collateral, gallery allocation lists, and atelier needs
• Strengthen team execution by keeping trackers current, closing the loop on follow-up, documenting processes for team operating procedures, and removing cross-functional bottlenecks with accuracy, initiative, and a commitment to RH's Vision, Values, and Beliefs

Skills

Organizational skills

Prioritization

Communication skills

Negotiation

Collaborative problem solving

Initiative

Flexibility

Attention to detail

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

RH (Restoration Hardware) seeks a Merchandise Assistant to support the development, launch, and ongoing performance of the category assortment. You will serve as a trusted hub for accurate product data, timely execution, and actionable reporting across teams to help merchants make informed decisions and deliver an exceptional product experience.

The role emphasizes building seasonal plans, maintaining data accuracy, and driving cross-functional collaboration with Merchandising, Product