Merchandise Manager - Full-time

Michaels Stores; Fresno (CA); On-site; USD 24,452 - 31,822; Full time

Job summary

Michaels Stores is looking for a Merchandise Manager in Fresno, CA, responsible for merchandising and operational execution. The ideal candidate will have at least 3 years of retail leadership experience and will manage various tasks, including inventory control, workload planning, and visual merchandising. The position offers a pay range of $17.75 to $23.10 per hour, with expectations for ongoing team training and adherence to company standards.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading adherence to Standard Operating Procedures.
• Ensure execution of Company policies and standards.
• Provide Manager‑on‑Duty coverage.
• Lead truck execution processes.
• Own workload planning and daily task prioritization.
• Execute and maintain Store-In-Stock Optimization routines.
• Oversee Planogram execution.
• Establish visual merchandising standards.
• Support a clean and organized store environment.
• Manage inventory control.
• Execute promotional signage and product placement.
• Complete price changes accurately.
• Oversee Ship from Store fulfillment.
• Process RTVs and ASN receiving.
• Manage store damages procedures.
• Train and develop team members.
• Partner in maintaining strong Asset Protection practices.

Skills

Retail leadership

Inventory management

Workload planning

Visual merchandising

Job description

Store - Fresno - Southeast, CA

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer‑ready store environment through strong workload planning and inventory management.

Major Activities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Ensure execution of Company policies and standards, holding the team accountable for store conditions and results.
• Provide Manager‑on‑Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain SISO (Store‑In‑Stock Optimization) routines to drive in‑stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Support a clean, organized, and customer‑ready store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
• Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
• Train, coach, and develop team members through structured TM onboarding and ongoing skill‑building across assigned departments.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Minimum Experience Required

• 3+ years retail leadership experience.

Work Environment

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to lift, carry, push, and pull merchandise and fixtures up to 25–50 pounds with or without reasonable accommodation.
• Ability to climb ladders or step stools to stock and retrieve products.
• Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
• Ability to work in a fast‑paced environment with frequent customer interactions.
• Work hours include nights, weekends, and early mornings.

Pay Range: $17.75 – $23.10 per hour.

Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).

Required Posters

• EEOC Know Your Rights Poster in English
• EEOC Know Your Rights Poster in Spanish
• EEOC Poster Optimized for Screen Readers
• Federal FMLA Poster
• Federal EPPAC Poster