Merchandise Manager

Egreenservices; Lowell (MA); On-site; USD 96,000 - 152,000; Full time

Job summary

ServiceNow in Lowell seeks a Merchandise Manager who moves with intent and accountability. The role offers a salary range of $96,000 - $152,000 per year and a fast track into senior general roles.

You will lead prioritization, manage core merchandising duties, and respond to client needs from Lowell with clarity and consistency. Key traits include customer focus, strong interpersonal skills, problem-solving, and team leadership.

Qualifications

• Experience leading teams and prioritization in real-world settings.
• Demonstrated ability to explain prioritization clearly to stakeholders.
• Comfort with owning numbers and driving outcomes.

Responsibilities

• Pair Prioritization fluency with the patience to explain it plainly
• Execute core Merchandise Manager duties with accuracy and consistency
• Field curveballs from Lowell clients without losing the thread
• Bridge Empathy and Work Ethic so neither team works in the dark
• Earn the trust to make genuinely-flexible judgment calls without a committee
• Keep skills current through ongoing training and self-directed learning

Skills

Customer focus

Interpersonal skills

Problem solving

Team leadership

Prioritization

Empathy

Accountability

Judgment

Job description

The general world moves fast, and ServiceNow needs a Merchandise Manager in Lowell who moves with intent, not just speed. Reduce it to essentials and you have $96,000 - $152,000, a MA Merchandise Manager seat, 7 years asked, and a clear climb ahead.

Key Responsibilities

• Pair Prioritization fluency with the patience to explain it plainly
• Execute core Merchandise Manager duties with accuracy and consistency
• Field curveballs from Lowell clients without losing the thread
• Bridge Empathy and Work Ethic so neither team works in the dark
• Earn the trust to make genuinely-flexible judgment calls without a committee
• Keep skills current through ongoing training and self-directed learning

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• Underdog-spirited problem-solving that doesn't wait for permission
• A teammate's instinct to unblock others before yourself
• Solid understanding of general best practices and industry standards
• Working understanding of both Team Leadership and Prioritization in real-world settings
• Comfort owning a number that goes up or down because of you
• Manager-caliber judgment about when to elevate and when to absorb

Plenty of firms claim to do general; ServiceNow actually does it, and from Lowell no less, with a values-led stubbornness about quality. We onboard you to the general mission first and the Empathy tooling second, in that order.

Your 8 of experience earn you $96,000 - $152,000 here, alongside mentorship and a fast track into senior general roles.