Responsibilities
- Lead customer merchandising plans and internal operational systems ensuring all teams understand the objectives.
- Review retailer’s brand strategy and initial share out of direction with tech/PD, 3D, Design.
- Identify goals and communicate to teams.
- Full product oversight. Optimize product assortments.
- Weekly check‑ins.
- Suggest additions, removals, or tweaks to product.
- Artwork – understand needs and timing and define freelance needs and schedule.
- Partner across functions of Design-Tech, Design-Product Development, and Sourcing to ensure all deliverables are met.
- Oversee policies and procedures to support the functional infrastructures. Develop new ones where necessary.
- Review what is in place and how it can be improved.
- Lead, support, manage and motivate individual teams within the office.
- Provide recommendations to Top Management where strengthening or change is required. This could be personnel, additional resource needs or complete restructuring.
- Ensure the best product is in place to meet the customer’s needs as well as pushing design boundaries – on time and impeccably presented.
Required Skills and Qualifications
- Strong analytical skills
- Market knowledge
- Familiarity with retail systems, inventory management, and supply chain processes
- Bachelor’s degree in business administration, marketing, retail management, or a related field is preferred.
- Prior experience in retail merchandising, buying, or product management roles is required.