Merchandise Manager

Energy Innovation Corp; Frankfort (KY); Hybrid; USD 84,000 - 142,000; Full time

Benefits offered by this job

Growth plan

Mentor

Benefits

Job summary

Commerce Solutions Group, based in Frankfort, KY, seeks a Merchandise Manager who drives cross-functional collaboration by questioning, improving, and teaching collaboration from our Frankfort hub. The role offers hybrid work with a salary range of $84,000–$142,000 per year and a clear ownership mindset as the core of the position.

You will receive a growth plan, a mentor, and benefits, with flexible scheduling to fit Frankfort the way you like.

Qualifications

• Ability to defend a recommendation before skeptics
• Sharp attention to detail to ensure quality work
• Storytelling skills to turn data into decisions
• Strong written and verbal communication under scrutiny
• Bias for asking clarifying questions to avoid costly mistakes
• Ownership mindset with frugality and accountability
• Integrity to flag mistakes proactively

Responsibilities

• Write the Persuasion runbook the next hire wishes they had
• Maintain Frankfort, KY momentum when the manager pipeline slows
• Lead general incidents to resolution
• Ensure seamless handoffs with Attention to Detail for Frankfort partners
• Turn ambiguous customer service requests into measurable outcomes

Skills

Defend recommendations

Attention to detail

Storytelling with data

Written and verbal communication

Questioning mindset

Ownership mindset

Integrity/transparency

Job description

The Merchandise Manager we want doesn't just use Cross-Functional Collaboration; they question it, improve it, and teach it, all from our Frankfort, KY hub. The offer reads simply — hybrid, $84,000 - $142,000, 8 years, and a manager role where ownership is not a perk but the point.

Key Responsibilities

• Write the Persuasion runbook the next hire wishes they had
• Keep Frankfort, KY momentum when the manager pipeline runs thin
• Run point on general incidents until they're truly resolved
• Keep Attention to Detail handoffs warm so Frankfort partners never feel dropped
• Turn ambiguous Customer Service requests into shipped, measurable outcomes

What You'll Bring

• Comfort defending a recommendation in front of skeptics
• An eye for the playfully-serious detail that separates fine from finished
• Storytelling instincts that turn data into a decision
• Sharp written and verbal communication, tested under scrutiny
• A bias toward asking the dumb question before the expensive mistake
• The kind of ownership that treats the company's money like your own
• The integrity to flag your own mistakes first

Commerce Solutions Group exists to solve hard general problems with a quietly-ambitious approach and a Frankfort, KY-rooted culture. We give manager hires room to fail small so they can later succeed big on general work.

We hand you $84,000 - $142,000, a growth plan, a mentor, and benefits, then let you flex your week to fit Frankfort the way you like.

We just reopened this Merchandise Manager req and are eager to meet new people.