Merchandise Manager

Burlington Coat Factory Whse. Corp.; Florida; Vor Ort; USD 34.000 - 51.000; Vollzeit

Benefits dieser Stelle

Competitive wage

Flexible hours

Associate discount

Medical, dental and vision coverage

Life and disability insurance

Paid time off

Up to 8 paid holidays

Sick time

401(k) plan

Zusammenfassung

Burlington Coat Factory Whse. Corp. in Florida is seeking a Merchandise Manager to lead store operations, coach a team of Cashiers and Customer Service Supervisors, and drive excellent service and professional standards.

You will oversee scheduling, training, and execution of SOPs, ensure inventory integrity, and collaborate with store leadership to optimize performance and guest experience.

Qualifikationen

• 3+ years of Retail Management or Store Operations/Merchandising experience in a retail organization.
• Ability to lift and move boxes up to 40 lbs and work a flexible schedule including weekends and holidays.
• Experience coaching and developing a team and ensuring customer service excellence.

Aufgaben

• Lead Customer Service and Cashier teams, ensuring policy compliance and cash handling accuracy.
• Oversee store operations, SOP execution, and inventory receiving processes.
• Guide Supervisors, assist in staffing, interviewing, training, and succession planning.
• Promote an inclusive workplace and drive business results.

Kenntnisse

Leadership

Team management

Operations management

Coaching

Tools

Scheduling software

Reporting software

Jobbeschreibung

Position Overview

Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As a Merchandise Manager at Burlington, one of the largest off-price retailers in the country, you’ll be one of leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors while also overseeing business operations to ensure our associates are delivering excellence customer service and the highest degree of professionalism.

A Day in the Life

Manages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. Provides guidance to the Customer Service Supervisors to ensure they are meeting customer service expectations and there is smooth customer flow at the registers. Manages the overall execution of operations and receiving SOPS, including the continuous flow process. Monitors the receiving process, transfers, debits, damages, and charge-backs and partners with the Receiving Supervisor to maintain the accuracy of inventory. Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. Assist in the management of other store operations areas as needed.

Qualifications & Requirements

Candidates must have 3+ years of Retail Management or Store Operations/Merchandising experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization and be able to work a flexible schedule; including early mornings, nights, weekends, holidays and required travel, as needed. Candidates must also be able to lift and move boxes weighing up to 40 lbs. and should be comfortable utilizing scheduling and reporting computer software.

Ideal Candidate

We are looking for someone who wants to work at a fast-growing company with a proven track record of promoting from within; is excited to deliver great merchandise values to customers every day; takes pride and ownership in helping drive positive results for a team; is committed to treating colleagues and customers with respect; is an ambassador in cultivating an inclusive workplace that values diversity; and wants to participate in initiatives that positively impact the world around you. Come join our team.

Compensation & Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Medical, dental and vision coverage including life and disability insurance
• Full time associates may also be eligible for up to 12 days of paid time off annually
• Up to 8 paid holidays
• Paid sick time in accordance with applicable law
• 401(k) plan
• Compensation Range: $24.68 - $37.28

Company Culture

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.