Merchandise Handler (Seasonal)

Mattel EMEA; Chicago (IL); On-site; USD 17,000 - 26,000; Full time

Job summary

The Merchandise Handler position is located at the AG Chicago Retail Flagship and reports directly to the Operations Manager. You will assist the visual merchandising manager with daily operations, including stocking merchandise on the sales floor, unloading trucks, and inventory management.

You will help maintain stock on the sales floor, respond to store partner requests, and support floor moves, safety, and equipment maintenance.

Qualifications

• 6 months to 1 year of experience in retail or service industry.
• Ability to lift up to 30 lbs.
• Friendly, approachable, and willing to assist guests, especially children.
• Available to work open and close shifts, weekends and holidays.
• Demonstrated agrowth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Responsibilities

• Process incoming stock shipments in a safe and orderly fashion. Maintain stockroom standards for merchandise placement, cleanliness, and safety.
• Pack up and load trailer with returning merchandise (returns, rework, and doll hospital).
• Maintain stock on the retail sales floor, including special requests from retail partners.
• Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
• Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees. Perform special projects as requested.
• Demonstrates flexibility in prioritizing tasks to meet the needs of the business.

Skills

Stock handling

Customer service

Flexibility

Teamwork

Job description

CREATIVITY IS OUR SUPERPOWER.

It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.

The Opportunity:

The Merchandise Handler is located at the AG Chicago Retail Flagship location and reports directly to the Operations Manager. This position is responsible for assisting the visual merchandising manager with daily operations, including stocking merchandise on the sales floor, unloading trucks, and inventory management.

What Your Impact Will Be:

• Process incoming stock shipments in a safe and orderly fashion. Maintain stockroom standards for merchandise placement, cleanliness, and safety.
• Pack up and load trailer with returning merchandise (returns, rework, and doll hospital).
• Maintain stock on the retail sales floor, including special requests from retail partners.
• Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
• Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees. Perform special projects as requested.
• Demonstrates flexibility in prioritizing tasks to meet the needs of the business.

What We’re Looking For:

• 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail, or warehouse stock handling, preferred.
• Ability to lift up to 30 lbs.
• Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.
• Must be available to work open and close shifts, weekends, and holidays.

• Demonstrated agrowth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
  

Don’t meet every single requirement?At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products and digital and live experiences. Our products are sold in collaboration with the world’s leading retail and e-commerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer wherewe want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
The pay range for this position is between $17.05 and $19.53 per hour. The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience.Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy