Merchandise Handler I

Crate & Barrel; Romeoville (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Crate & Barrel is seeking a Merchandise Handler I to support receiving and shipping in our distribution center. This role emphasizes safety, accuracy, and efficient operations while delivering exceptional customer satisfaction.

Responsibilities include loading/unloading trailers, operating forklifts, building pallets, staging products, and maintaining clean work areas. No experience required, HS diploma preferred; strong communication and teamwork are valued.

Qualifications

• Good communication skills and ability to work in a team.
• Understanding of safety practices and loss prevention awareness.
• Basic English language proficiency is preferred.
• HS diploma or GED is preferred.

Responsibilities

• Loads/unloads trailers using dollies or motorized equipment.
• Operates material handling equipment safely, including forklifts.
• Responsible for building stable pallets of merchandise.
• Responsible for staging unloaded products.
• Communicates issues to supervisor regarding location systems or loading/unloading.
• Maintains cleanliness and housekeeping of the facility and product areas.
• Rotates through departments to meet business demands.
• Participates in training on technology and system updates.
• Performs tasks to achieve daily productivity and quality goals.

Skills

Communication skills

Team player

Training resources understanding

Loss prevention awareness

Attention to detail

English proficiency

Education

High School Diploma or GED

Job description

As a vital member of our team, the Merchandise Handler I plays a crucial role in ensuring the accurate and efficient receiving and/or shipping operations in our distribution center. This is a strategic, detail-oriented role perfect for someone who is deeply committed to safety and passionate about delivering exceptional customer satisfaction.

A day in the life as a Merchandise Handler I...

• Loads / unloads trailers using dollies or motorized equipment
• Operates all material handling equipment safely: stand‑up type forklift (PE, PC, RC)
• Responsible for building stable pallets of merchandise
• Responsible for staging unloaded products
• Communicates any problems to the supervisor including issues with the merchandise location system or with the merchandise being loaded / unloaded
• Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

What you’ll bring to the table...

• Good communication skills
• Ability to work in a team environment
• Possess a complete understanding of training and communication resources relevant to the position
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
• Attention to detail
• Basic English Language proficiency preferred

We’d love to hear from you if you have...

• No experience required
• High School Diploma or GED equivalent preferred