Merchandise Handler Coordinator PM

Floor & Decor; Baltimore (MD); On-site; USD 28,929 - 38,572; Part time

Job summary

Floor & Decor is seeking a Warehouse Associate to assist the Operations Manager in overseeing order picking and put-away activities. You will coordinate a team of 4–6, ensure accurate inventory, and drive on-time shipments while coaching staff on quality and safety.

You will lead meetings, monitor performance, and collaborate with other departments to maintain smooth product flow. Strong English communication, math skills, and customer service mindset are essential for success.

Qualifications

• Excellent communication skills in reading, writing, and speaking English.
• Self-starter with outstanding customer service focus.
• Able to perform basic math calculations.
• Detail oriented and highly organized.

Responsibilities

• Ensure inbound and outbound shipments are accurate and damage-free.
• Oversee daily pre-work meetings and coach team members.
• Coordinate with other warehouse departments to ensure efficient product flow.
• Lead safety and quality improvement discussions and training for the team.
• Monitor inventory accuracy and conduct periodic inventories.
• Document attendance and manage team performance reviews.

Skills

Communication skills

English fluency

Customer service

Detail oriented

Job description

Pay Range

$20.50 - $28.19

PURPOSE

This position is responsible for assisting the Warehouse Operations Manager in overseeing warehouse operations in the order picking and put-away areas, ensuring on time shipment and for holding daily pre-work meetings to communicate information to the team members. This position will coordinate with a team of 4 to 6 team members. This position will be responsible for ensuring the accuracy of the inventory and will coach team members on the importance of quality work performance, as well as, work to ensure superior customer service.

Major Responsibilities

• Ensure inbound and outbound shipments are accurate and free of damage
• Handle specific customer orders to ensure accurate picking and shipment
• Assist in physical inventories
• Coordinate with other departments within the warehouse to ensure efficient product flow
• Ensure proper stock rotation and all supplies needed for the warehouse are available for use (RF units, batteries, equipment, etc.)
• Evaluate warehouse associates on picking and put-away procedures and monitors their progress
• Lead and attend meetings to discuss quality of work-level and improvement opportunities. Constant teaching, coaching, and improvement learning provided by this individual
• Document attendance and participate in reviews for team members, coach, train and mentor Distribution Center (DC) team members in the areas of productivity, quality and safety
• Handle and resolve conflict, process team member requests, engage team members proactively and lead team building activities
• Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status, and process adjustments
• Operate all equipment in a safe and efficient manner following prescribed work methods
• Comply with OSHA and MSDS Standards
• Ensure warehouse flow and planning
• Maintain the facility’s equipment and materials and a clean, neat, and orderly work area

Minimum Eligibility Requirements

• Two to five years of recent work experience
• Excellent communications skills (Must be able to read, write, and speak English fluently)
• Must be a self-starter and possess excellent customer service skills
• Ability to perform basic mathematical equations (i.e. addition, subtraction, multiplication and division)
• Must be detail oriented and highly organized
• OSHA and/or Class II, Class IV or Class V Forklift Certification preferred

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• This position is a hourly, knowing it may include hours which exceed eight hours in a day or forty hours in a week
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Support Center Associates

Provide leadership and support training on all Safety programs, processes and procedures, insuring that every associate is properly trained for their position. Follow established Safety procedures in all aspects of work assignments applicable to the position. This includes participating in all Safety related training and acquiring certifications. Each associate is responsible for Safety at the Store Support Center and when visiting other company work locations. All Safety concerns must be brought to the attention of the management of a location and/or the Store Support Center Safety Department immediately

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.