Merchandise Handler Coordinator-AM

Floor & Decor; Baltimore (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is hiring a warehouse team lead to support the Operations Manager in order picking, put-away, and daily briefs. You will coordinate a 4–6 person team and ensure accurate shipments, inventory accuracy, and safety compliance across the DC floor.

You will coach associates on quality, productivity, and customer service, while collaborating with other departments to maintain smooth product flow and timely delivery.

Qualifications

• Two to five years of recent work experience.
• Fluent reading, writing and speaking English.
• Self-starter with excellent customer service skills.
• Ability to perform basic mathematical equations.
• Detail oriented and highly organized.
• OSHA and/or forklift certification preferred.

Responsibilities

• Ensure inbound and outbound shipments are accurate and damage-free.
• Handle specific customer orders to ensure accurate picking and shipment.
• Assist in physical inventories.
• Coordinate with other departments to ensure efficient product flow.
• Ensure proper stock rotation and supplies for the warehouse are available.
• Evaluate associates on picking and put-away procedures and monitor progress.
• Lead and attend meetings to discuss quality and improvements.
• Coach and mentor DC team on productivity, quality and safety.
• Update status of daily tasks, reports, equipment status, and process adjustments.
• Operate equipment safely and in accordance with work methods.
• Comply with OSHA and MSDS standards.
• Maintain clean, organized warehouse and equipment.

Skills

Communication skills

Self-starter

Customer service

Math skills

Detail oriented

Forklift certification

Tools

RF units

Job description

Pay Range $20.50 - $28.19

This position is responsible for assisting the Warehouse Operations Manager in overseeing warehouse operations in the order picking and put-away areas, ensuring on time shipment and for holding daily pre-work meetings to communicate information to the team members. This position will coordinate with a team of 4 to 6 team members. This position will be responsible for ensuring the accuracy of the inventory and will coach team members on the importance of quality work performance, as well as, work to ensure superior customer service.

Major Responsibilities

• Ensure inbound and outbound shipments are accurate and free of damage
• Handle specific customer orders to ensure accurate picking and shipment
• Assist in physical inventories
• Coordinate with other departments within the warehouse to ensure efficient product flow
• Ensure proper stock rotation and all supplies needed for the warehouse are available for use (RF units, batteries, equipment, etc.)
• Evaluate warehouse associates on picking and put-away procedures and monitors their progress
• Lead and attend meetings to discuss quality of work-level and improvement opportunities.
• Constant teaching, coaching, and improvement learning provided by this individual
• Document attendance and participate in reviews for team members, coach, train and mentor Distribution Center (DC) team members in the areas of productivity, quality and safety
• Handle and resolve conflict, process team member requests, engage team members proactively and lead team building activities
• Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status, and process adjustments
• Operate all equipment in a safe and efficient manner following prescribed work methods
• Comply with OSHA and MSDS Standards
• Ensure warehouse flow and planning
• Maintain the facility’s equipment and materials and a clean, neat, and orderly work area

Minimum Eligibility Requirements

• Two to five years of recent work experience
• Excellent communications skills (Must be able to read, write, and speak English fluently)
• Must be a self-starter and possess excellent customer service skills
• Ability to perform basic mathematical equations (i.e. addition, subtraction, multiplication and division)
• Must be detail oriented and highly organized
• OSHA and/or Class II, Class IV or Class V Forklift Certification preferred

Working Conditions (Travel, Hours, Environment)

This position is a hourly, knowing it may include hours which exceed eight hours in a day or forty hours in a week While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Support Center Associates Provide leadership and support training on all Safety programs, processes and procedures, insuring that every associate is properly trained for their position. Follow established Safety procedures in all aspects of work assignments applicable to the position. This includes participating in all Safety related training and acquiring certifications. Each associate is responsible for Safety at the Store Support Center and when visiting other company work locations. All Safety concerns must be brought to the attention of the management of a location and/or the Store Support Center Safety Department immediately

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including: Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Join the Company That Revolutionized the Flooring Business

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

Time, Talent & Teamwork

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the "category killer of flooring" by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities to Advance

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.