Merchandise Associate

TJX; San Luis Obispo (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. in San Luis Obispo, CA is hiring for a customer-focused associate. You will deliver a high-quality shopping experience, process purchases and returns, and promote loyalty programs while maintaining a clean, organized store environment.

You may be cross-trained in multiple areas to support business needs, with emphasis on safety, loss prevention, and strong teamwork. Benefit-rich role with opportunities in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience through engaging interactions and clean, organized stores.
• Ring customer purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs and support merchandising standards.
• Prepare merchandise for the sales floor and maintain recovery standards throughout the day.
• Support store safety, loss prevention, and labor policy compliance.
• Cross-train across store areas as needed.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Job description

Job Description:

Opportunity: Grow Your Career

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.


• Role models established customer experience practices with internal and external customers


• Supports and embodies a positive store culture through honesty, integrity, and respect


• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures


• Promotes credit and loyalty programs


• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards


• Accurately processes and prepares merchandise for the sales floor following company procedures and standards


• Initiates and participates in store recovery as needed throughout the day


• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store


• Provides and accepts recognition and constructive feedback


• Adheres to all labor laws, policies, and procedures


• Supports and participates in store shrink reduction goals and programs


• Participates in safety awareness and maintains a safe environment


• Other duties as assigned

Who We're Looking For:

• Possesses excellent customer service skills


• Able to work a flexible schedule to support business needs


• Possesses strong communication and organizational skills with attention to detail


• Capable of multi-tasking


• Able to respond appropriately to changes in direction or unexpected situations


• Capable of lifting heavy objects with or without reasonable accommodation


• Works effectively with peers and supervisors


• Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

1541 Froom Ranch Road

Location:

USA TJ Maxx Store 1154 San Luis Obispo CA

This position has a starting pay range of USD $17.00 to $17.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.