Merchandise Associate

The TJX Companies, Inc.; Salem (NH); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Associate discount

Employee Assistance Program

401(k) Associate contributions

Paid parental leave

Referral bonuses

Job summary

A leading retail company in Salem, NH is seeking a part-time team member to deliver exceptional customer service in a vibrant store environment. Candidates should possess strong communication and organizational skills, along with the ability to work flexibly and handle retail tasks. This entry-level position offers a starting pay range of $15.00 to $15.50 per hour and numerous employee benefits.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Maintain a clean and organized store environment.
• Accurately ring customer purchases and returns.
• Promote credit and loyalty programs.
• Participate in store recovery as needed.

Skills

Excellent customer service skills

Strong communication skills

Organizational skills

Ability to multi-task

Flexibility to respond to changes

Retail customer experience

Job description

Homesense. At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.

Job Description

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross‑trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detailCapable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include: Associate discount; Employee Assistance Program; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation and sick leave; auto/home insurance discounts; scholarship program; adoption assistance.

Location: 67 Central Street, USA – Homesense Store 0026 Salem, NH.

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Seniority level

Entry level

Employment type

Part-time

Job function

Marketing and Sales

Industries

Retail

Applicants with arrest or conviction records will be considered for employment.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.