Mental Health Technician

Mass General Brigham; Salem (VA); On-site; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham's North Shore Medical Center is seeking a dedicated professional to provide direct care to patients with psychiatric disorders, ensuring safety and a therapeutic milieu. The role requires compassionate care, accurate shift handoffs, and adherence to unit guidelines.

The position is 36 hours per week, night shift 7pm-7am, onsite at 1 Dove Avenue, with weekend and holiday rotation. Basic Life Support preferred, and CPI training must be completed within 30 days of hire.

Qualifications

• High School Diploma or Equivalent required.
• BLS certification preferred.
• 0-1 year related experience preferred.
• CPI training due within 30 days of hire.

Responsibilities

• Assist with care and treatment of psychiatric, drug and alcohol patients.
• Advocate for patients who may be vulnerable or need additional support.
• Provide and file shift reports and remain on unit during incoming shift.
• Maintain professional boundaries with patients at all times.
• Complete and file documentation in a timely manner.
• Collaborate with care team to ensure safety and therapeutic milieu.

Skills

Collaborative work

Independent work

Multitasking

Communication skills

Listening skills

Critical thinking

Education

High School Diploma or Equivalent

BLS Certification

Tools

EHR system

Job description

Site

North Shore Medical Center, Inc.

Mass General Brigham

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for providing direct care to patients with psychiatric disorder; to ensure the safety and well-being of patients; to support the maintenance of therapeutic milieu.

Does this position require Patient Care?
Yes

Essential Functions

• Assist with care and treatment of psychiatric, drug and alcohol patients.
• Advocate for patients who may be vulnerable or need additional support.
• Parent/Family counseling, including Parent Management Training and Family Systems interventions
• Adheres to guidelines for patients on special status (i.e. suicide, sexual abuse or AWOL precautions).
• Provides accurate information on shift-to-shift report and remains on the unit while incoming shift is in report.
• Thinks and act quickly and efficiently in emergencies.
• Displays professional boundaries in relationships with patients at all times.
• Complete and file all documentation as required in a timely manner.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Basic Life Support [BLS Certification] preferred

Experience

related experience 0-1 year preferred

Knowledge, Skills and Abilities

• Ability to work well collaboratively and independently.
• Ability to operate within Electronic Health Records (EHR) system.
• Ability to manage multiple, competing priorities successfully.
• Basic computer skills.
• Ability to work effectively with patients, other members of the Health Care Team, facility personnel, and families/supportive others.
• Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Successful completion of CPI training is required within 30 days of hire.

Additional Job Details (if applicable)

36hr Night shift 7p-7a

Every other Weekend / Every other Holiday

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1 Dove Avenue

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.