Mental Health Technician

Andrews Institute; Pensacola, Northern (FL, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Baptist Health Care is seeking a Mental Health Technician at our Pensacola, FL facility to support recovery-based patient care under the supervision of a registered nurse. You will assist with direct care, supervise groups, and help maintain a therapeutic milieu.

You will participate in safety rounds and documentation, support individualized care plans, and apply Crisis Prevention Intervention techniques to de-escalate moments while promoting a positive patient experience.

Qualifications

• High School Diploma or Equivalent required.
• Bachelor's degree in Clinical Psychology, Counseling/Psychology, or Psychiatric-Mental Health preferred.
• 1–3 years experience in psychiatric care or healthcare-related position preferred.
• BLS for Healthcare Providers certification required on hire.
• CPI training within 90 days required.

Responsibilities

• Performs duties required by the mental health unit to address patient needs.
• Conducts safety rounds and documents patient status; reports abnormal findings.
• Identifies patient needs and helps develop individualized care plans.
• Develops and facilitates mental health technician-led groups with documentation.
• Uses Crisis Prevention Intervention techniques to de-escalate and maintain safety.
• Maintains accurate documentation of care for the healthcare team.
• Provides person-centered care and engages patients in treatment processes.
• Manages therapeutic milieu and redirects behaviors as needed.
• Maintains current knowledge/certification.

Skills

Communication

Interpersonal skills

Empathy

Confidentiality

Medical terminology

Computer literacy

Education

Bachelor's degree in Clinical Psychology/Counseling/Psychiatric-Mental Health

High School Diploma or Equivalent

Job description

The Mental Health Technician is a key player in the delivery of care based on the recovery model. This position works under the direction of a registered nurse to provide direct patient care. This position is responsible for supervising, interacting, assisting, and supporting specific age groups of psychiatric patients. The technician in this role helps maintain therapeutic relationships and lives the values to promote a positive therapeutic environment and patient experience. The Technician assists in the implementation of recovery plans. This position is responsible for routine and assigned tasks and helping the nursing staff with patient care activities.

Responsibilities

• Performs all responsibilities/duties required by the mental health unit as defined in the scope of service, to ensure that the unique needs of the patient are addressed.
• Performs safety rounds to ensure that the patients and environment are safe. During rounds, the tech is responsible for observing the patient’s appearance/behaviors and documenting the patient status, including reporting abnormal findings to the registered nurse.
• Identifies patient needs and functions as part of the treatment team to develop and implement a plan of care that is individualized to the patient preferences and needs.
• Responsible for development and facilitation of mental health technician-led groups. This includes documentation of groups in the electronic health record.
• Utilizes Crisis Prevention Intervention techniques to recognize escalating behavior and de-escalates appropriately. This includes responding to escalating events and using interventions to maintain patient and unit safety.
• Maintains up to date and accurate documentation of care provided to ensure the integration of information for use by the healthcare team, to ensure quality care.
• Analyzes problems effectively and demonstrates appropriate courses of actions and solutions. Demonstrates proper judgment in decision-making skills when necessary.
• Provides person centered care offering choices, engaging patients in the treatment process, fosters optimism and hope in others. Serves as a role model for others in managing behaviors and in de-escalation of patients.
• Responsible for managing the therapeutic milieu and redirecting behaviors as needed.
• Maintains current knowledge/certification.

Qualifications

• High School Diploma or Equivalent Required
• Bachelor's Degree Clinical Psychology, Counseling/Psychology, Psychiatric-Mental Health Preferred
• 1-3 years experience in psychiatric care or healthcare related position Preferred

Licenses and Certifications

• BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
• CPI within 90 Days Required

Required Skills, Knowledge and Abilities

• Ability to communicate effectively and document information accurately.
• Strong interpersonal and team skills
• Empathy and excellent listening skills.
• Ability to deal appropriately with confidential information.
• Knowledge of basic medical terminology.
• Basic computer knowledge.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Job Info

• Job Identification 10737
• Job Category Clinical Support
• Posting Date 08/19/2026, 06:23 PM
• Locations 123 Baptist Way, Pensacola, FL, 32503, US
• Job Schedule Full time
• Job Shift Night
• FTE 0.9 FT
• Work Hours 36