If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
The Mental Health Technician is responsible for providing a safe and structured therapeutic milieu including but not limited to the monitoring of individual and/or group counseling with Behavioral Health/Psychiatric Services inpatients. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Mental Health Technician is responsible for providing a safe and structured therapeutic milieu including but not limited to the monitoring of individual and/or group counseling with Behavioral Health/Psychiatric Services inpatients. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
- Participates in admission and discharge process and orients patients and families to the psychiatric unit.
- Performs clerical and data entry activities related to patient care.
- Provides high quality patient care and assists Mental Health Counselors by contributing to the interdisciplinary treatment planning process through communicating observations, suggesting interventions, and participating in patient care‑related meetings.
- Leads recreational, leisure, and skills activities.
- Maintains unit orderliness, safety, and supplies, according to unit safety policies.
- Documents patient interactions including clinical interventions, patient's progress, and quality improvement activities.
- Utilizes, andmaintains effective communication systems within Psychiatric Services, andwith other units and departments of MethodistHealth Systems.
- Assistsandorprovides patients with personal care, ADLandbasic needs under thedirect supervision of the licensed nurse.
- Maintains a safe, clean, orderly environment.
- Performsother jobfunctionsas assignedorrequested.
Education/Formal Training Requirements
- Required - Associates Degree Behavioral Science
- Preferred- Bachelor's Degree
- Preferred - High School Diploma or Equivalent
Work ExperienceRequirements
- Preferred - Behavioral health treatment environment
Licenses andCertifications Requirements
- Required - HEARTSAVER - American Heart Association
- Preferred - BASICLIFESUPPORT -American Heart Association
Knowledge, Skills and Abilities
- Knowledge of basic medical terminology preferred.
- Knowledge of basic computerfunctionsand operations. Previous keyboardexperience orcomputer education preferred.
- Skilland proficiency in interpersonal relations and communications and application of principles and concepts of human behavior and abnormal psychology.
- Abilityto react quickly to emergency situations.
- Abilityto de‑escalate tense, potentially violent situations and to intervene in violent situations involving patients who may be delusional, aggressive, and/or agitated, according to principles of NVCI and established policy and procedure.
- Paraprofessional clinicalskills such as: 1) VS, 2) TPR, 3) bed/bath, 4) ADL., 5) CPR, 6)NVCI.
- Abilityto record, analyze and report mental status, special precautions (suicidality, homicidality, elopement), physical problems/medical acuity (withdrawal, nutritional needs), and ethnic concerns (social, religious, cultural needs).
- Abilityto communicate verbally and in writing with others, including clear speech and acceptable pronunciation, spelling, grammar and word usage; knowledge of telephone etiquette.
- May on occasionhave to tolerate verbal abuse without loss of control.
- Abilityto provide individual counselingand facilitate group counseling.
- Abilityto perform basic arithmeticcalculations (i.e., add, subtract, multiply, and divide).
Supervision Provided by this Position
There are no lead or supervisory responsibilities assigned to this position.
Physical Demands
- Occasional exposure to violent and physically aggressive patients required.
- The physical activitiesof thisposition may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must havegood balance andcoordination.
- The physical requirements of this position are:mediumwork - exerting up to 50 lbs.of force occasionally and/or up to 200 lbs.unassisted and 300 lbs.with assistance.
- The Associate is requiredto have close visual acuity including color, depth perception, and field of visiontoperform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.