Introduction
We have an exciting opportunity for you to join HCA Healthcare Trident Hospital as a Mental Health Tech.
Benefits
- Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine services and free AirMed medical transportation
- Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence)
- Employee Health Assistance Fund offering free coverage to full‑time and part‑time colleagues based on income
Job Summary and Qualifications
The Behavioral Health Technician is an integral part of a multidisciplinary care team. Under the direction of licensed nursing personnel, the technician operates within the scope of training and hospital guidelines to perform a variety of technical and specialized skills that assist with addressing the treatment plan and needs of the patient. Responsibilities include data collection, risk factor identification, general patient care, documentation, direct observation and monitoring of patients at risk to self or others, and assistance with orientation of new employees, students and trainees.
Position Requirements
- BLS certification – American Heart Association or American Red Cross
- Crisis Prevention Intervention (CPI) within 90 days of hire and every 2 years thereafter
- Prior experience in a behavioral health setting
- Nursing Assistant or Patient Care Tech/Behavioral Health Tech certification preferred
- Basic reading comprehension required
- Must possess knowledge and skills required to meet patient needs and complete yearly evaluations
- Fluent written and spoken English; effective oral and written communication; computer literacy; ability to manage multiple tasks and work with a team
Duties and Responsibilities
- Provides direct patient care.
- Conducts initial and ongoing data collection regarding patients individually and in groups and uses data to initiate therapeutic interventions.
- Identifies potential risk factors, communicates observations to the RN, and implements interventions under RN direction.
- Provides comprehensive care, contributing to the plan of care and its revision.
- Documents observations, interventions and outcomes in the medical record.
- Provides educational information to patients and families.
- Manages groups of patients.
- Plans, leads or co‑leads groups and activities, documenting observations.
- Assists with patient and family education and documents on education forms.
- Maintains a safe and therapeutic milieu.
- Monitors patient behavior, intervening to ensure safety and documenting in the record.
- Assists patients in maintaining individual and common areas.
- Communicates pertinent information to RN and the treatment team.
- Promotes a therapeutic atmosphere and ensures interventions respect patient rights and dignity.
- Orients patients and families to programs and expectations.
- Assists in cleaning and maintaining clinical area order.
- Maintains current knowledge and skills.
- Seeks learning opportunities.
- Maintains CPI and BLS certification per policy; completes annual TB testing.
- Provides care demonstrating competence in techniques.
- Assists in orienting new employees, students and trainees.
Degree of Supervision Required
General guidance and direction by supervisors or the department manager. The employee will perform most duties independently and in accordance with established policies.
Patient Experience Performance Expectations
- Creates an environment of constructive change and flexibility; creatively responds to new situations
- Serves as an inspiration and resource for implementing change
- Meets commitments and teaches events
- Leads by example
- Engages the team, resolves conflict, champions cost‑effective behaviors, and promotes shared decision making
- Uses AIDET in interactions; anticipates and resolves customer needs; applies feedback to improve service standards
- Delivers reliable, quality care 24/7/365 through process improvement and evidence‑based care
Ages of Patients Served
18 – 65 Years (Adult); 65 Years+ (Geriatric)
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.