Mental Health Security Unit Supervisor/Norfolk Regional Center

Nebraska Department of Health and Human Services; Norfolk (NE); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

State-matched retirement

13 paid holidays

Generous leave

Tuition reimbursement

Public Service Loan Forgiveness

Health insurance

Dental and vision

Life insurance

Career growth opportunities

Job summary

Nebraska Department of Health and Human Services is seeking a compassionate Team Leader to supervise the Mental Health Specialists at the Norfolk Regional Center. This overnight leadership role focuses on guiding patient care, staff development, and unit operations to ensure high-quality services and safety.

You will work closely with the RN Unit Supervisor, oversee team performance, and drive continuous improvement while supporting a mission-driven environment in Nebraska's public health system.

Qualifications

• Minimum qualifications include coursework or training in human services or related field or equivalent direct care experience.
• Experience in leading, coordinating, directing, monitoring or supervising others.
• Must be at least 19 years old to work with adults; 21+ for adolescents.

Responsibilities

• Supervise, coach, and lead Mental Health Specialists.
• Ensure staff follow hospital policies, procedures and licensing requirements.
• Respond to emergencies or crises and perform crisis interventions as needed.
• Participate in unit treatment team meetings and document shift activities.
• Support QA and PI efforts and conduct incident reviews related to restraints or QA concerns.
• Assist in developing behavior intervention plans and mentor staff on unit orientation.

Skills

Supervisory exp

Crisis intervention

Staff coaching

Leadership

Education

Human services coursework

Job description

Job Posting

JR2026-00029983 Mental Health Security Unit Supervisor/Norfolk Regional Center (Open)

The work we do matters!

Hiring Agency

Health & Human Services - Agency 25

Location:

Norfolk, NE

Hiring Rate

$30.680

Job Posting

JR2026-00029983 Mental Health Security Unit Supervisor/Norfolk Regional Center (Open)

Applications No Longer Accepted On

(If no date is displayed, job is posted as open until closed):

Job Description

Make a Meaningful Difference While Leading a Dedicated Team

Are you looking for a leadership role where your work truly matters—both to the individuals you support and to the safety of your community? The Norfolk Regional Center (NRC) is seeking a compassionate, motivated Team Leader to join our team and help guide patient care, staff development, and unit operations.

About Norfolk Regional Center

The Norfolk Regional Center (NRC) was created by an act of the Nebraska Legislature in 1885. NRC currently serves two distinct populations of adult males who are committed by a Mental Health Board for inpatient psychiatric treatment. In 2006, NRC began providing treatment to individuals who have sexually offended. The Nebraska Sex Offender (SO) Treatment Program improves public safety by reducing the risk of re-offense, while also improving the quality of patients' lives.

In 2018, NRC opened the Medical Support Program and began providing high quality nursing and medical treatment for men with significant physical conditions and a variety of psychiatric, cognitive, and aging issues. The program provides activities designed to maintain optimal functioning while at the same time meeting the specific psychiatric care and safety needs of each patient.

At NRC, we value a culture where every teammate is respected as an individual, encouraged to grow professionally, and given opportunities for continued education and advancement. Our mission is to support patients as they prepare for community reintegration while upholding public safety—and we’re looking for leaders who share that commitment.

Position Overview

The Team Leader works closely with the RN Unit Supervisor to ensure unit goals are met and high-quality care is delivered. This role provides direct leadership to Mental Health Specialists.

What We Offer

• 156% state-matched retirement contribution
• 13 paid holidays
• Generous leave benefits
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF)
• 79% employer-paid health insurance
• Dental and vision coverage
• Employer-paid $20,000 life insurance
• Career growth opportunities

Why Join Us?

• A supportive, mission-driven environment
• Opportunities for growth, training, and leadership development
• The chance to make a lasting impact on the lives of fellow Nebraskans

Schedule & Wage

• Wage: $30.680/hour, increasing to $32.214/hour upon successful completion of probation.
• Schedule: Overnight shift – specific days and hours will be discussed during the interview

Key Responsibilities

• Supervise, coach, and lead MHS
• Ensure staff adherence to hospital policies, procedures, and licensing requirements
• Ensure staff respond appropriately to emergencies or crisis situations
• Intervene in verbal disputes and perform physical interventions (including restraint) using hospital-approved crisis intervention techniques
• Ensure completion of patient and unit searches
• Participate in unit treatment team meetings
• Review and ensure completion of all shift documentation, including patient behavior summaries and incident details
• Support Quality Assurance and Performance Improvement (QAPI) efforts
• Conduct incident reviews related to restraints, seclusion, or other QA-identified concerns, including video review and staff training
• Assist in developing behavior intervention plans
• Provide “just-in-time” mentoring and oversight for MHS staff and ensure thorough on-unit orientation for new employees

Requirements/Qualifications

Minimum Qualifications: Coursework/training in human services, social/behavioral sciences, mental health care or related field OR experience providing direct care services to patients with mental illness or other disability. Experience leading, coordinating, directing, monitoring and/or supervising others. Must be at least 19 years of age to work with adult client populations; at least 21 years of age to work with adolescent client populations.

Preferred Qualifications

• At least two years of combined education/training/experience in behavioral health, nursing homes, corrections, law enforcement, or criminal justice
• Leadership experience in a healthcare or human services environment

Other

• Must possess a valid driver’s license
• Must pass a physical examination required by the agency
• May be required to obtain and maintain Medication Aide certification (non-assisted-living setting)
• Positions may involve working with dangerous or mentally ill patients
• Subject to call-back during emergencies or severe weather
• Must comply with all safety, security, and operational standards

Knowledge, Skills, and Abilities

• Supervisory principles and leadership techniques
• Security procedures related to care of criminal or high-risk psychiatric patients
• Methods for supporting physically and/or mentally ill individuals
• Human behavior and performance
• Instructional methods for individuals and groups

Skill In

• Active listening and effective communication
• Teaching and coaching staff
• Responding calmly and decisively in crisis situations

Ability To

• Manage and develop staff
• Plan, assign, and evaluate workloads
• Interpret and apply state and federal regulations
• Work collaboratively with clinical and non-clinical staff
• Prepare accurate reports and documentation
• Follow established security measures to protect patients, staff, and the public
• Make quick, sound decisions in patient care and safety situations
• Lift, push, pull, or bend to assist patients safely

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.