Mental Health Safety Technician

Generations Healthcare; Claremont (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Generations Healthcare in Claremont, CA is seeking a Safety Technician to support residents experiencing moderate to severe mental illness. Working with a multidisciplinary team, you monitor activity, promote engagement, and apply de-escalation techniques to maintain a safe and therapeutic environment.

This full-time role requires a high school diploma, with preferred associates or bachelor’s in psychology or related field, and at least one year in behavioral health.

Qualifications

• High school diploma or equivalent required.
• Associates or bachelor's in psychology, human services, social work, or related field preferred.
• 1 year of experience in a behavioral health or related inpatient setting preferred.
• ProACT, CPI or similar de-escalation training preferred.
• Background check, pre-employment physical and drug screening required.

Responsibilities

• Conduct and document regular safety rounds and visual checks on residents.
• Monitor and supervise common areas, outdoor spaces, and patio access.
• Intervene using verbal de-escalation techniques and trauma-informed approaches.
• Act as a buffer between residents and staff, addressing concerns and facilitating communication.
• Assist in implementing therapeutic activities and structured programming.
• Support residents with activities of daily living while maintaining boundaries.
• Collaborate with clinical teams by reporting behavioral observations.
• Uphold facility policies and safety procedures.
• Maintain documentation in EMR and incident reporting systems.
• Respond to behavioral crises and participate in code responses as trained.
• Provide emotional support and structured care per individual plans.

Skills

Observational skills

Documentation

Interpersonal skills

De-escalation techniques

Education

High school diploma

Associate or bachelor’s degree preferred

Job description

Claremont, CA

Full time

$21-$23

Please read job description

Claremont Hacienda is looking to hire a Safety and Security Technician. The Safety Technician provides essential support to residents experiencing moderate to severe mental illness, including individuals under Murphy Conservatorships. Working alongside a multidisciplinary clinical team, this role helps maintain a safe and structured environment by monitoring resident activity, promoting engagement, and using de-escalation techniques to support positive outcomes.

You will serve as an important liaison between residents and clinical staff while contributing to a calm, respectful, and therapeutic atmosphere.

Essential Responsibilities

• Conduct and document regular safety rounds and visual checks on residents.
• Monitor and supervise common areas, outdoor spaces, and patio access to ensure safety and engagement.
• Intervene and redirect resident behaviors using verbal de-escalation techniques and trauma-informed approaches.
• Act as a buffer between residents and staff by addressing concerns, preventing escalation, and supporting communication.
• Assist in the implementation of therapeutic activities and structured programming.
• Support residents in activities of daily living as needed while maintaining appropriate boundaries.
• Collaborate with clinical teams by reporting behavioral observations and concerns.
• Uphold facility policies and safety procedures.
• Maintain accurate documentation in electronic medical records and incident reporting systems.
• Respond to behavioral crises and participate in code responses according to training and facility protocol.
• Provide emotional support, consistency, and structure to residents in accordance with individualized care plans.

Knowledge, Skills And Abilities

• Knowledge of moderate to severe mental illness, behavioral interventions, and conservatorship dynamics, including Murphy Conservatorships preferred.
• Demonstrated knowledge of boundaries, confidentiality, and ethical standards in mental health care.
• Strong observational, documentation, and interpersonal skills.
• Ability to read, write, speak, and understand the English language.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to maintain calm under pressure and respond effectively in high-stress situations.
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Ability to act with patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
• Please note: This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.

Education And Experience

• High School Diploma or equivalent required.
• Associate or bachelor’s degree in psychology, human services, social work, or related field preferred.
• 1 year of experience in a behavioral health, psychiatric, or related inpatient setting preferred.
• ProACT, Crisis Prevention Intervention (CPI) or similar de-escalation training preferred. The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.