Mental Health Coach

Children's Hospital of The King's Daughters; Norfolk (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Children's Hospital of The King's Daughters seeks a Mental Health Coach to establish therapeutic relationships with pediatric patients, modeling pro-social coping skills and maintaining a safe treatment setting. The role involves evidence-based skills coaching, behavioral modification, and collaboration with the care team to support an effective treatment experience.

The coach may be on-call as needed, reports to the Nurse Manager, and participates in crisis management and de-escalation

Qualifications

• Bachelor’s degree in Social Work, Counseling, Mental Health, Education, Arts & Science, Healthcare or related field.
• Background in pediatric mental health preferred.
• Security clearance may be required: FBI fingerprinting and background checks.

Responsibilities

• Establish therapeutic relationship with pediatric mental health clients.
• Model pro-social and positive self-coping skills.
• Provide evidence-based skills coaching and behavioral modification.
• Assist in de-escalation and emotional first aid after escalations.
• Maintain safe, regulatory compliant treatment setting and collaborate with team.
• Coordinate admissions and unit logistics with nursing and treatment staff.

Skills

Empathy

De-escalation

Crisis intervention

Team collaboration

Communication

Education

Bachelor’s degree in Social Work or related field

Job description

• The Mental Health Coach is responsible for establishing a therapeutic relationship with pediatric mental health clients, modeling pro-social and positive self-coping skills. Maintains a safe and regulatory compliant treatment setting and collaborates with patient and team stakeholders to ensure an effective treatment experience. May function in on-call capacity as necessary to meet the needs of the organization. Reports to the Nurse Manager.
• ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provision of clinical care-
• Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses.
• Implements and reinforces strategies included in patient’s treatment or behavioral plan. Relays ineffective aspects of plan back to broader team for review and adjustment.
• Completes coping cards with each patient and encourages their use.
• May complete nursing tasks, as delegated by the RN, for medically involved clients.
• Maintains a collaborative and supportive stance with patients as a means of maintaining unit calm.
• Displays expertise in de-escalation cycle and educates patients and families daily on its use.
• Crisis Management-
• Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
• Adopts a collaborative and reflective stance with patients with the goal of de-escalation in mind.
• Provides emotional first aid and de-briefing to individual patients and groups after behavioral escalations.
• Ensure safe and compliant treatment setting-
• Manages patient’s room, unit environment and team schedule, ensuring consistent structure and a priority towards safety.
• Ensures work areas are organized, safe and ready for the next activity or shift.
• Maintains constant awareness of patient location and immediately alerts nurse to changes in mental status.
• Admission/Registration/Greeter-
• Processes admissions in a timely, organized and client-centered fashion.
• Assures anyone entering the unit is free of contraband by encouraging use of assigned lockers.
• Provides updates to parent/guardian regarding patient condition and progress, information is linked to the plan of care; if unsure of boundaries consults with treatment team prior to sharing information.
• Greets families when they are present at point of access, provides guidance on way finding and unit rules.
• Emergency Department-
• Oversees Emergency Department mental health flow by acting as a liaison between provider, charge nurse, bedside nurse, evaluating therapist, admission staff, parent and child.
• Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses. Assistance in application of restraint when deemed medically necessary and ordered by treating physician.
• May complete nursing tasks (Activities of Daily Living (ADLs), Vital Signs, nutrition, patient weights), as delegated by the RN, for medically involved clients.
• Maintains compliant and safe environment of care including stocking, setting up rooms for admission and general cleaning.
• Attends change of shift and unit level huddles.
• Assists with de-escalation and restraint application when needed.
• Completes coping cards with each client and encourages their use.
• Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
• Performs other duties as assigned.
• LICENSES AND/OR CERTIFICATIONS
• None required.
• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
• Undergraduate degree in Social Work, Counseling, Mental Health, Education, Arts & Science, Healthcare or related field from an accredited college/university or equivalent course work and/or previous training and direct care employment experience to demonstrate knowledge or expertise in children, adolescences or mental health. Undergraduate degree in noted disciplines preferred.
• Increased Security Clearance may be Required: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
• WORKING CONDITIONS
• Inpatient hospital or outpatient practice with little exposure to dust, temperature and the like.
• PHYSICAL REQUIREMENTS
• Click here to view physical requirements.