Mental Health Associate, Co-Occurring Disorders Unit (CDU) - 32 hours, Eves

UMass Memorial Health; Webster (MA); On-site; USD 20,664 - 37,195; Full time

Job summary

UMass Memorial Health in Massachusetts is seeking a patient care professional to join the Mental Health Team. You will support patients, families, nurses, physicians, and colleagues by delivering timely observations and documenting changes in the EMR.

Responsibilities include maintaining a safe therapeutic environment, using de‑escalation techniques, leading group activities, and coordinating with care teams.

Qualifications

• High school graduate or equivalent.
• American Heart Association certification for health care provider CPR required upon hire or during orientation and every two years thereafter.
• Avade 2 (restraint) training completion required within 30 days of hire.
• Associate's degree preferred.
• Medical terminology and computer skills preferred.

Responsibilities

• Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
• Provides clear, timely communication to the units licensed nurses regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets and the electronic medical record.
• Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed.
• Effectively utilizes de‑escalation and calming tools and strategies and follows the Restraint Policy standards when caring for a restrained patient.
• Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
• Serves as a leader or co‑leader for group activities such as goal‑setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed.

Skills

English proficiency

Interpersonal skills

Problem solving

Communication

Education

High school diploma

Associate's degree preferred

Job description

Exemption Status

Non‑Exempt

Hiring Range

$15.00 – $27.00

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details

Holidays – Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday), Weekends – Every Other Weekend

Scheduled Hours

0645‑1515

Shift

2 – Evening Shift, 8 Hours (United States of America)

Hours

32

Cost Center

25082 – 0113 Co Occurring Disorders Unit Web

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Major Responsibilities

• Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
• Provides clear, timely communication to the units licensed nurses regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets and the electronic medical record.
• Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed.
• Effectively utilizes de‑escalation and calming tools and strategies and follows the Restraint Policy standards when caring for a restrained patient.
• Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
• Serves as a leader or co‑leader for group activities such as goal‑setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed.

Position Qualifications

Required:

• High school graduate or equivalent.
• American Heart Association certification for health care provider CPR required upon hire or during orientation and every two years thereafter.
• Avade 2 (restraint) training completion required within 30 days of hire.

Preferred:

• Associate's degree preferred.
• Medical terminology and computer skills preferred.

Experience / Skills

Required:

• Ability to read, write and communicate in English in a clear and concise manner.
• Must have effective interpersonal skills to provide respectful, culturally and age‑appropriate communication with patients, staff, visitors and others.
• Must demonstrate effective problem‑solving abilities for routine situations.
• Must have ability to read, write and communicate in English in a clear and concise manner.

Preferred:

• Two year’s experience in a health‑related field preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.