Mental Health Advocate

Evolving Solution Services; Jackson (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Retention bonus

Job summary

Segue, Inc. is seeking an ACT Team Lead / Mental Health Advocate in Jackson, MI to support Assertive Community Treatment (ACT) services.

You will work on a multidisciplinary team to assess clients, develop individualized plans, coordinate care, provide crisis intervention, and promote recovery-oriented services in community settings. The role emphasizes person-centered care, documentation in EMR, and collaboration with providers to improve outcomes.

Qualifications

• Bachelor's degree in Social Work or related field.
• QMHP credential or ability to meet QMHP requirements under Michigan Medicaid.
• Valid Michigan driver's license with an acceptable driving record.
• Ability to transport consumers in personal or agency vehicles and maintain confidentiality.

Responsibilities

• Conduct intake and ongoing assessments to inform treatment plans.
• Develop and monitor person-centered, recovery-focused treatment plans.
• Provide community-based behavioral health services and crisis intervention.
• Coordinate referrals and discharge planning with hospitals and PCPs.
• Complete timely clinical documentation in EMR per Medicaid, CARF and agency standards.

Skills

QMHP eligibility

Driver's license

Confidentiality

Documentation

Education

Bachelor's degree in Social Work or related field

Tools

EMR system

Job description

JOIN OUR TEAM AND RECEIVE A $4,000 RETENTION BONUS

Segue, Inc. is a non-profit outpatient mental health facility that has been providing quality mental health services to the citizens of Jackson & Hillsdale counties in Michigan for over 30 years, offering intensive and essential services and programs. We are searching for a qualified ACT Team Lead for our Jackson, MI, office.

POSITION SUMMARY

The Mental Health Advocate provides person-centered, community-based behavioral health services to individuals receiving Assertive Community Treatment (ACT) services. This position promotes recovery, independence, and community integration through assessment, advocacy, care coordination, crisis intervention, skills development, referral and linkage, and ongoing support. Working as part of a multidisciplinary ACT team, the Mental Health Advocate partners with consumers, their natural supports, and community providers to develop and implement individualized treatment plans that promote improved health outcomes and quality of life.

Success in this position requires excellent interpersonal communication, sound clinical judgment, effective time management, accurate documentation, collaboration within a multidisciplinary team, and a commitment to person-centered, recovery-oriented care.

QUALIFICATIONS

Required:

• Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Criminal Justice, Nursing, Education, or related field
• Qualified Mental Health Professional (QMHP) or ability to meet QMHP qualifications under Michigan Medicaid requirements

Valid Michigan driver's license with an acceptable driving record

• Current automobile insurance meeting Michigan requirements
• Ability to safely transport consumers in personal or agency vehicles
• Ability to maintain confidentiality
• Ability to document services accurately in an Electronic Medical Record
• Reside within a 45-minute radius of the local hospital to ensure readiness for possible on-call duties

Preferred:

• Experience in community mental health
• ACT experience
• Crisis intervention experience
• Knowledge of person-centered planning
• Motivational Interviewing
• Trauma-Informed Care
• Recovery-oriented services
• Experience utilizing an electronic medical record system

ESSENTIAL JOB FUNCTIONS

Consumer Assessment & Treatment

• Conduct intake, quarterly, annual and ongoing assessments
• Develop person-centered treatment plans
• Monitor progress toward treatment goals
• Participate in interdisciplinary treatment planning

Direct Service Delivery

• Deliver services consistent with recovery-oriented, person-centered, trauma-informed, and culturally responsive principles
• Deliver community-based behavioral health services
• Provide crisis intervention
• Provide advocacy
• Teach independent living skills
• Handle, deliver, and monitor consumer use of prescribed medications

Care Coordination

• Coordinate with PCPs, hospitals, community agencies, and other related service providers
• Assist with referrals
• Collaborate discharges and continuity of care

Documentation & Compliance

• Complete timely, accurate, and clinically appropriate documentation in accordance with Medicaid, CARF, agency, and regulatory requirements
• Complete required assessments

Consumer Advocacy

• Assist consumers in obtaining, maintaining, and maximizing benefits, entitlements, housing, employment, transportation, and other community resources
• Coordinate transportation
• Promote consumer recovery, independence, self-advocacy, and successful community integration

ORGANIZATIONAL EXPECTATIONS

Every employee, regardless of position, is expected to:

• Follow all agency policies, procedures, and standards of conduct
• Maintain the highest ethical standards and act with integrity in all interactions
• Protect the confidentiality of consumer, employee, and organizational information in accordance with HIPAA, 42 CFR Part 2, and applicable laws and regulations
• Promote a respectful, inclusive, professional, and harassment-free workplace
• Demonstrate sound judgment and make decisions that align with the agency's mission, values, policies, and ethical standards
• Exhibit professionalism, accountability, and reliability in attendance, communication, and work performance
• Deliver services that are person-centered, trauma-informed, recovery-oriented, and culturally responsive
• Treat consumers, families, visitors, coworkers, and community partners with dignity, respect, and compassion
• Work collaboratively across departments to support organizational goals and positive consumer outcomes
• Participate in required training and maintain all required licenses, certifications, and professional competencies
• Support quality improvement initiatives by identifying opportunities for improvement, participating in organizational improvement efforts, and contributing to a culture of continuous learning
• Comply with Corporate Compliance policies, Recipient Rights requirements, CARF standards, Medicaid requirements, the Michigan Mental Health Code, and other applicable regulatory requirements.
• Safely operate agency or personal vehicles when required and maintain a valid driver's license and automobile insurance in accordance with agency policy and Michigan law
• Perform other duties as assigned that are consistent with the responsibilities of the position

PHYSICAL REQURIEMENTS

• Frequent driving between community locations
• Walking on uneven terrain
• Entering homes and community settings
• Occasional lifting of consumer belongings
• Frequent sitting, standing, walking, bending, reaching
• Ability to safely assist consumers during crises when appropriate
• Prolonged periods of sitting and computer use
• Manual dexterity for keyboarding and operating office equipment

COMPENSATION AND BENEFITS

Hourly Wage: $20

Opportunities to Earn Bonuses

Medical (BCN), Dental & Vision

Free Life Insurance ($25,000)

Free Short-term Disability

Simple IRA Savings 3% Company Match

10 Paid Holidays + Floating Holiday

Paid PTO

Casual Dress Code

Maternity / Paternity Leave

Opportunities for Paid Training

Free Supervision toward Professional Licensure