Men's Shelter Monitor Assistant

The Salvation Army North & Central Illinois Division; Waterloo (IA); On-site; USD 15,000 - 21,000; Part time

Job summary

The Salvation Army provides shelter services and seeks a capable team member to supervise intake, security, and supportive services in a Christian setting. The role emphasizes timely resident intake, room assignments, and maintaining order within the facility.

Key duties include supervising staff and volunteers, handling medications, and ensuring cleanliness while upholding program policies. A high school diploma and one year of experience are required for this position.

Qualifications

• Flexibility to handle multiple tasks and changing priorities.
• Proficient in Word, Excel, PowerPoint and Access; payroll/timekeeping access.
• Administrative skills for data entry, 10-key and filing.
• Clear written and spoken communication; maintain professional relationships.
• Ability to handle confidential information appropriately.

Responsibilities

• Provide intake interviews for residents entering the shelter.
• Assign rooms and distribute bedding and personal items.
• Supervise shelter operations and enforce rules; respond to needs.
• Answer calls and take messages as needed.
• Perform general cleaning; prepare breakfast and supervise service.
• Distribute medications as required and keep logs updated.
• Oversee volunteers and seasonal workers; provide seasonal help.
• Other duties as assigned.

Skills

Flexibility

MS Office

Administrative skills

Communication skills

Confidentiality

Education

High School Diploma or equivalent

Job description

• Part- Time 24 Hours Per Week, Friday 8:00 A.M.- 4:00 P.M., Saturday/Sunday 4:00 P.M.-12:00 A.M., Starting at $13.00 Per Hours***

• Part- Time 24 Hours Per Week, Friday 8:00 A.M.- 4:00 P.M., Saturday/Sunday 4:00 P.M.-12:00 A.M., Starting at $13.00 Per Hours***

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose

Provide support to the Emergency Shelter Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere. Regular attendance at work is an essential function of this position.

Essential Duties And Responsibilities

• Conduct intake interview of incoming residents into the shelter.
• Assign a proper room; distribute needed bedding and personal care items.
• Provide necessary supervision of shelter and residents, assuring that rules and policies are being followed. Maintain an awareness of client needs.
• Answer phone calls, take messages when appropriate.
• General cleaning as necessary.
• Prepare coffee and oversee breakfast preparation and clean up.
• Administer breathalyzer tests.
• Review logbook and update as needed.
• Do room inspections and enforce cleaning rules for areas.
• Distribute medications as needed.
• Be responsible for overall cleanliness of the shelter areas.
• Supervises volunteers/community service workers as assigned.
• Provide seasonal assistance as needed.
• Other duties as assigned.

Supervisory Responsibilities

None

Education and/or Experience

High School Diploma or equivalent required, and a minimum of 1 year experience

Qualifications

• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.

Other Qualifications

Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations

None

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may often be required to engage in rigorous activities. Limited amount of physical effort required associated with walking, standing, lifting and carrying objects up to 10 pounds regularly, and up to 50 pounds occasionally.

Working Conditions

The work environment is a business office setting with office equipment, light traffic and moderate noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.