Memory Care Director

Sodalis Senior Living; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Sodalis Senior Living in Austin, TX is seeking a Memory Care Director to oversee memory care community operations, lead staff, and ensure exceptional resident services. You will manage safety, budgeting, staffing, training, and family communications while upholding Sodalis’ mission and core values of service, integrity, dignity, excellence, and teamwork.

You will develop reports, coordinate marketing with referral sources, and ensure compliance with state regulations, advance directives, and

Qualifications

• Memory Care/Activities experience required.
• Leadership and teamwork abilities helpful.
• Ability to train and supervise staff.

Responsibilities

• Oversee safety and well-being of residents and maintain communication with families.
• Recruit, hire and supervise staff, ensuring adequate memory care staffing.
• Develop reports and manage budgeting and occupancy.
• Coordinate marketing with local referral sources and community relations.
• Ensure compliance with policies and state regulations; manage on-call rotations.

Skills

Memory Care/Activities

Team Player

Leader

Flexibility

Peer Recognition

Job description

Job Description: Memory Care Director

Position Summary:

Direct memory care community operations in accordance with the policies, procedures, mission, and philosophy of Sodalis Senior Living. Lead and motivate employees in providing quality care. Ensure that services delivered to residents are exceptional.

Primary Responsibilities:

Customer Service

• Oversee the safety and well-being of the residents in accordance with Sodalis philosophy and standards of care.
• Represent the residence in the community, family members, and visitors while developing positive relations with all customers.
• Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families.
• Contact the resident’s family when a change in services is needed. Lead and participate in a resident/family conference to review changes in services.
• Ensure a high degree of customer satisfaction. Continually monitor quality of service for the residents.

General Management

• Adhere to and implement Sodalis resident policies and procedures.
• Maintain a high level of occupancy.
• Assist in the development of the community’s operating budget.
• Operate the community within the budget.
• Assist in the marketing of the community including developingrelationships with local referral sources.
• Prepare daily, weekly and monthly reports as directed.
• Maintain up-to-date and complete resident files.
• Assume on-call responsibilities on a rotational basis and assign on-call.
• Make suggestions on resident move-ins and move-outs based on the well-being of the resident in accordance with Sodalis policies and procedures.

Hiring, Supervising and Training

• Recruit, hire and supervise all employees, and ensure adequate memory care staffing.
• Encourage teamwork, promote Sodalis’ philosophy and provide ongoing coaching to employees.
• Motivate employees through recognition programs, training and team-building.
• Conduct regular performance appraisals with employees.
• Provide an “open door” to employees and address any employee concerns or grievances.
• Maintain complete and up-to-date employee files.
• Maintain a high level of employee satisfaction.
• Ensure appropriate handling of on-the-job injuries as reported by employees.
• Oversee and implement the training of all employees in accordance with residence policies.
• Ensure proper documentation for all training.

Clinical/Psychological

• Perform an in-depth psychosocial service assessment to determine the needs of the resident and family.
• Provide ongoing counseling services to residents and families regarding issues including family communication, coping with stress, role changes, coping with Dementia, and coming to terms with the end of life.
• Provide monthly opportunities for family counseling.
• Engage the family in problem solving and conflict resolution.
• Assist the family in learning new coping strategies.
• Maintain knowledge of state regulations, Advance Directives, POA/DPOA issues and other related topics.
• Assist with discharge planning or transfer arrangements as needed.
• Develop and maintain a list of community resources and advise residents and families of the availability of community services.
• Provide referrals to community resources for residents/families.
• Create family and resident support groups as appropriate.
• Provide community education and training regarding Dementia care.
• Provide regular counseling opportunities to staff regarding issues such as: coping with stress, caregiver issues, coming to terms with the end of life and communication.

Mission Statement and Core Values:

1. Service – “It’s not about me” a. Answer the needs of another.

• Put the needs of another first. We must put others before ourselves.
• We serve our residents, we serve our families, and we serve one another.

2. Integrity – “We do what is right, not what is easy” a. Never compromise your integrity

• Hold everyone accountable and recognize each other’s contributions
• Explicitly communicate goals and standards of behavior
• Do the right thing even when no one is looking or will ever find out

3. Dignity – “We honor & value the worth of people” a. Treat people the way you want to be treated

• Attack the problem not the person
• Respect and value diversity of experience, culture, and opinions

4. Excellence – “We always give our best” a. Doing your best to serve our residents, their loved ones, and our colleagues.

5. Teamwork – “We succeed together” a. We are a team because we respect, trust and care for one another.

• Common purpose – we need to all row in the same direction
• Create an environment that facilitates freedom to innovate & achieve extraordinary results
• Challenge the status quo, take measured risks, and resist conventional thinking
• Learn to win and lose as a team

Qualifications

Experience

Required2 years

Memory Care/Activities

Behaviors

Required

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Enthusiastic: Shows intense and eager enjoyment and interest

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Peer Recognition: Inspired to perform well by the praise of coworkers

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.