Memory Care Administrator

Touchmark; Portland (OR); On-site; USD 95,000 - 115,000; Full time

Job summary

Touchmark in the West Hills is seeking a Memory Care Administrator to lead a team of nurses, med techs, and caregivers, delivering compassionate, high-quality care to residents in a vibrant memory care neighborhood.

You will oversee resident care planning, staff development, budgeting, regulatory compliance, and collaboration with dining, housekeeping, and HR to ensure an exceptional resident experience on-site.

Qualifications

• Bachelor’s degree in health administration, psychology, gerontology, or related field.
• At least two years of healthcare management experience.
• Must have experience as a caregiver and med tech.
• Willingness to continue learning and maintain confidentiality.
• Willing to obtain CPR/First Aid certification.

Responsibilities

• Oversee care for residents in the Memory Care neighborhood.
• Plan and coordinate resident care, employee development, and quality improvement.
• Act as liaison between residents, nurses, families, and healthcare resources.
• Own employee recruitment and development within the health services team.
• Responsible for budget, profitability, and quality improvement of Memory Care.
• Ensure compliance with state and federal regulatory agencies.
• Full-time on-site presence and provide care during outbreaks including pandemics.
• Participate in Manager on Duty weekend and holiday rotation.

Skills

Healthcare management

Caregiver experience

Med tech

Confidentiality

Education

Bachelor’s degree in health administration/related field

CPR/First Aid certification

Job description

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say

I AM AN ALLY

• I AM A FRIEND
• I AM A GIVER

Touchmark in the West Hills is Portland’s leading full-service retirement community. We feel it is our privilege to enhance the daily experience of seniors and support them in pursuing their interests and passions. With first-rate amenities and award-winning features such as our Full Life Wellness & Life Enrichment™ program, an outstanding culinary program, and a dedicated professional team, our community uniquely addresses the needs of a dynamic population.

Memory Care Administrator

You will enrich lives every day by managing, mentoring, and coordinating a team of top-performing nurses, med aides, and caregivers to deliver superior service for residents living in Touchmark's Memory Care neighborhood. You will ensure that residents receive the highest level of dignity and care.

An exciting aspect of this opportunity is that, as the Administrator, you’ll focus exclusively on the health care side of operations—allowing you to dedicate your expertise and energy to supporting residents and clinical excellence. You’ll also collaborate closely with a strong, experienced team of professionals who oversee dining services, housekeeping, building services, accounting, and human resources. Together, you’ll create a seamless, high-quality experience for both residents and team members.

Education And Experience Requirements

• Bachelor’s degree in health administration, psychology, gerontology, or related field;
• At least two years of healthcare management experience;
• Must have experience as a caregiver and med tech;
• Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality;
• Must be willing to obtain CPR/First Aid certification.

Key Responsibilities

• Oversee the management and maintenance of care for residents living within our Memory Care neighborhood;
• Be accountable for the planning and coordination of resident care, employee development, and continued quality improvement in our licensed care neighborhood;
• Act as a liaison between residents, nurses, families, and appropriate healthcare resources to coordinate the highest level of care for each resident;
• Own employee recruitment and development within the health services team;
• Be responsible for the budget, profitability, and quality improvement of the Memory Care neighborhood;
• Ensure compliance with state and federal regulatory agencies;
• Full-time on-site presence is required for this position, along with being able to provide care directly to residents through clinical outbreaks of flu, norovirus, and other diseases, including pandemic situations;
• Participate in a Manager on Duty weekend and holiday rotation with community leadership.

The Ideal Candidate Will

• Have a genuine interest in caring for elderly residents and working in a senior living environment;
• Embody Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values through leadership and to encourage others to be allies, friends, and givers;
• Demonstrate leadership ability and capability to work effectively with all levels of personnel;
• Possess qualities of leadership, responsibility, time management, compassion, and patience;
• Ability to observe resident behavior and communicate such in an intelligent and professional manner;
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors.

See how life unfolds at Touchmark in the West Hills—from energizing fitness and creative workshops to chef-made meals and meaningful connections.

Benefits

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.