Membership Sales Associate

21 - EXOS Community Services, LLC; Minneapolis (MN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Exos is seeking an experienced Membership Sales Associate to promote and sell fitness memberships, building lasting relationships with potential members. Your professionalism and understanding of Exos offerings will guide success in this role.

You will generate leads, understand prospects' needs, coordinate promotions, and cultivate relationships with local communities and businesses to grow membership and retention. Strong communication and a polished phone manner are essential.

Qualifications

• At least one year in a customer service role.
• Sales and/or membership experience preferred.
• Enthusiastic, energetic, friendly, and personable.
• Strong multitasking, self-direction, and goal attainment.
• Excellent verbal and written communication, with a polished phone manner.
• Willing to work evenings, weekends and holidays as needed.

Responsibilities

• Generate leads and new membership sales.
• Understand prospects' needs and guide them to suitable memberships.
• Coordinate and manage promotional activities to boost center visibility.
• Establish and nurture relationships with local communities and businesses.
• Create opportunities for new business and maintain relations with clients.
• Focus on member retention and seek referrals.
• Provide personalized site tours and needs analysis for potential members.

Skills

Customer service

Sales experience

Communication

Multitasking

Professional appearance

Phone etiquette

Job description

Job Summary

Job Summary: We are seeking an experienced and dynamic Membership Sales Associate to play a key role in promoting and selling our fitness memberships. Building meaningful and lasting relationships with potential members is at the heart of what we do. Your professionalism and comprehensive understanding of our offerings, from general exercise and equipment to wellness programming, will guide your success in this role.

Responsibilities

• Generate leads and new membership sales
• Understand prospects' needs and guide them towards suitable membership solutions.
• Create, coordinate, and manage promotional activities, both within and outside the center, to enhance Center visibility.
• Establish and nurture relationships with local residential communities and businesses.
• Create opportunities for new business development and maintain relationships with existing and past clients.
• Focus on member retention and seek referrals.
• Create awareness of the Center through community outreach and connectivity
• Grow profit centers through promotion of center services to new and prospective members
• Deliver an exceptional customer service experience for center members
• Sustain and support membership retention through member engagement
• Provide needs analysis and personalized / customized site tours for potential members
• Other duties as assigned

Qualifications

• At least one year in a customer service role.
• Sales and/or membership experienced preferred
• Enthusiastic, energetic, friendly, and personable.
• Strong ability to multitask, self-direct, and achieve goals.
• Excellent verbal and written communication skills, with a polished phone manner
• Capable of connecting with, inspiring, and motivating others.
• Maintains a professional appearance and demeanor.
• Willing to work evenings, weekends, and holidays as needed.

Compensation & Benefits

Per pay transparency requirements, the compensation for this position ranges from $17 - $18/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs.

• Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.
• Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event.

How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming.

Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

Equal Opportunity

We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here: EEO is the Law EEO is the Law Supplement