Membership & Operations Lead, Campus Recreation

Santa Clara University; Santa Clara (CA); On-site; USD 71,000 - 85,000; Full time

Job summary

Santa Clara University is seeking an Assistant Director for Membership and Operations to lead daily operations of the Pat Malley Fitness and Recreation Center, including front desk and weight room services. The role reports to the Director of Recreation and is part of the Campus Recreation senior management team.

The position is full-time, 12-month, fixed-term for two years, with responsibilities spanning membership development, program scheduling, staff supervision, and collaboration with

Qualifications

• Bachelor's degree is required; Master's degree preferred.
• Two or more years of experience in a collegiate environment.
• Experience with technology and recreation software for scheduling and member services.

Responsibilities

• Manage day-to-day operations of Malley Center facilities (front desk and weight room).
• Oversee scheduling and administration of programs and events.
• Supervise and mentor 10–15 Facility Supervisors and 25–35 Service Desk staff; conduct training.

Skills

Oral & written communication

Organizational skills

Customer service

Technology literacy

recreation scheduling software

Education

Bachelor's degree

Master's degree preferred

Tools

Daxko/CSI software

Recreation scheduling software

Job description

Santa Clara University is seeking an Assistant Director for Membership and Operations to lead daily operations of the Pat Malley Fitness and Recreation Center, including front desk and weight room services. The role reports to the Director of Recreation and is part of the Campus Recreation senior management team.

The position is full-time, 12-month, fixed-term for two years, with responsibilities spanning membership development, program scheduling, staff supervision, and collaboration with