Membership Manager

Onelife Fitness; Sterrett (AL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Free club membership

Training discounts

Referral bonus

Certification & CE

Job summary

Onelife Fitness in Sterrett, United States, is seeking a motivated Membership Sales & Onboarding Specialist. You will guide new members through onboarding, drive membership sales, and ensure ongoing engagement with customers.

Responsibilities include hosting tours, converting prospects, generating local leads, and maintaining club standards. Experience in sales, CRM usage, and a customer-focused approach is essential for success in this role.

Qualifications

• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.

Responsibilities

• Guide members through onboarding and build strong relationships.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure onboarding success.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with daily club operations.

Skills

Sales experience

Customer service

CRM usage

Communication

People management

MS Office

Education

High school diploma

Tools

CRM

MS Office

Job description

What you’ll do:

• You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we’re looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities