Membership Director — Private School Admissions Leader

Crossover; Chicago (IL); On-site; USD 180,000 - 220,000; Full time

Job summary

Alpha is hiring for a Director of Membership to own one campus’s admissions end-to-end—from first inquiry to onboarding. You will manage 20+ active families, lead campus tours, shadow days, and all decision conversations, delivering news in your own words.

You’ll keep HubSpot and SIS current and report pipeline health weekly. This on-site role requires 3+ years in a client-facing role with high-value buyers, a proven enrollment track record, and the ability to build multi-touch relationships

Qualifications

• 3+ years in a client-facing role with high-value buyers.
• Owned a client/admissions/membership journey from inquiry to commitment.
• Managed 7+ client relationships in a CRM/tracking system.
• Told a prospective client not to buy if not the right fit.
• Used AI tools in a client-facing workflow.
• Clear, professional communication with executives and high-net-worth clients.
• Led in-person tours, presentations for affluent families.
• Built multi-touch relationships over 30+ days.
• Owned measurable enrollment or high-value customer acquisition targets.
• Willing to work on-site in listed markets.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Own the membership journey end-to-end—from inquiry to onboarding.
• Manage 20+ active families at once, replying to inquiries and reviewing applications daily.
• Lead campus tours, open houses, info sessions, and shadow days.
• Form admit or decline decisions and deliver to families.
• Keep HubSpot and SIS current after every interaction; report pipeline health weekly.

Skills

Client-facing

CRM management

AI tools

Executive communication

Tools

HubSpot

SIS

Job description

Alpha is hiring for a Director of Membership to own one campus’s admissions end-to-end—from first inquiry to onboarding. You will manage 20+ active families, lead campus tours, shadow days, and all decision conversations, delivering news in your own words.

You’ll keep HubSpot and SIS current and report pipeline health weekly. This on-site role requires 3+ years in a client-facing role with high-value buyers, a proven enrollment track record, and the ability to build multi-touch relationships