Member Services Team Lead

AFC Fitness; Radnor (Delaware County); On-site; USD 19,000 - 28,000; Full time

Job summary

AFC Fitness in Radnor, PA is seeking a responsible, friendly, and mature individual to lead our Member Services team at the front desk, answering phones, greeting members, and assisting with POS purchases in a fast-paced club environment.

The ideal candidate has health club experience, excellent phone and communication skills, strong multi-tasking and problem-solving abilities, and is self-motivated. Reliable transportation is required; familiarity with Data Trak or VFP is a plus.

Qualifications

• Health club experience preferred.
• Excellent phone and communication skills, multi-tasking & problem-solving abilities, and self-motivation.
• Must have reliable transportation.
• Data Trak and VFP experience a plus.

Responsibilities

• Lead the Member Services team at the front desk.
• Greet members and answer phones in a timely, friendly manner.
• Assist members with point-of-sale purchases.
• Be a primary contact for club members in a fast-paced environment.

Skills

Phone communication

Customer service

Multi-tasking

Problem-solving

Self-motivated

Tools

Data Trak

VFP

Job description

Description

AFC Fitness is seeking a responsible, friendly, and mature individual to lead our Member Services team. Team lead will need to be able to multi-task while maintaining a positive attitude! The position requires someone who can thrive in a fast-paced environment. Being a part of the Member Services team allows you to interact with our members regularly. From greeting them at the front desk, answering phones and helping them with point-of-sale purchases, you'll be one of their most important contacts in the club.

Health club experience preferred. Candidates must have excellent phone and communication skills, multi-tasking & problem-solving abilities, and must be self-motivated. Must have reliable transportation. Data Trak and VFP experience a plus.

No seasonal employment opportunities. Hours of operation are Mon-Thurs 5 AM - 10 PM, Fri 5 AM - 9 PM, Sat-Sun 7 AM - 6 PM.