Member Services Representative

SIR Fitness LLC.; Tustin (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free uniform

Employee discounts

Training and development

Wellness resources

Free gym membership

Job summary

A popular fitness club in Tustin is seeking a Member Service Representative to welcome members with enthusiasm and maintain a fun atmosphere. Responsibilities include greeting members, conducting tours, and assisting with membership sales. Ideal candidates should be energetic, enjoy fitness, and have strong customer service skills. This position offers advancement opportunities and various employee benefits, including free gym membership and discounts. Join a vibrant team where you'll love coming to work every day.

Qualifications

• Available for 3 shifts per week (3-6 hours each).
• Loves fitness and enjoys a social environment.
• Customer service or hospitality experience is a plus.

Responsibilities

• Greet members energetically as they enter the club.
• Conduct engaging club tours for potential members.
• Achieve membership sales goals and assist with appointments.
• Maintain the cleanliness and organization of the gym.
• Participate in team events and contribute positively to the team culture.

Skills

Outgoing personality

Customer service experience

Sales skills

Energetic attitude

Education

CPR/AED certification

Job description

Benefits:

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

💥 MEMBER SERVICE REPRESENTATIVE 💥

If you’ve got main‑character energy, we want you.

Welcome to Crunch — where the vibes are high and the judgment is low.

If you want a job that’s fun, fast, social, and full of energy (and free workouts), this is literally the perfect fit. You’ll greet members, hype people up, keep the club looking 🔥, and compete with your team like it’s the Crunch Olympics.

This is not a “sit quietly at a desk” job. This is a be the vibe job. This is a walk in ready to start the party and hype up your team job.

✨ WHAT’S IN IT FOR YOU

• FREE gym membership
• Top level Crunch membership with all the perks: classes, PT, hydromassage, all the goodies
• Training + development so you actually grow
• Real career opportunities — we promote from within and are growing quickly
• PT sales commission
• A fun, loud, high‑energy team that feels like a friend group

💪 WHAT YOU’LL DO

Your shifts will be a mix of everything — perfect for anyone who hates being bored:

• Greet members like they’re walking into a party
• Give fun, confident club tours
• Crush your membership sales goals
• Book members for their KickOff appointment, so we can actually help them reach their goals!
• Keep the club clean, organized, and aesthetic
• Answer phones + help members with anything they need
• Open/close the POS drawer + complete checklists
• Join team meetings + club events
• Be the person who makes someone’s day better just by saying hi with your million dollar smile!

You’re basically the club’s social butterfly.

🌈 WHO YOU ARE

• Outgoing, energetic, and coachable
• Loves fitness, loves people even more
• Customer service, sales, or hospitality experience = bonus
• Available for 3 shifts per week (3–6 hours each)
• Must be CPR/AED certified
• Someone who can hype others up and take feedback like a champ

If you’re the friend who always says “let’s go,” you’ll thrive here.

🏋️ ABOUT CRUNCH

Crunch is a No Judgment zone where everyone — every body, every background — comes to get stronger, feel better, and have fun doing it. We’re known for:

• Big energy
• Colorful personality
• Kickass group training
• Making serious fitness actually fun

We take care of our members AND our team. When you grow, we grow.

📍 WHERE YOU’LL WORK

SIR Fitness operates Crunch clubs across SoCal, including:

Anaheim • Orange • Garden Grove • Huntington Beach • Fountain Valley • Tustin • San Clemente • Vista • Carmel Valley • Eastlake • Oceanside • University Square

Our clubs include:

• Turf zones
• Olympic lifting platforms
• Group fitness studios
• HIIT Zone classes
• Hydromassage, tanning, lounges
• Cycle studios, 3D body scanners, saunas (select clubs)
• Personal training + nutrition coaching

Translation: You’ll work in a gym that looks like a fitness influencer’s dream.

🌟 WHY YOU’LL LOVE IT

• You’ll actually have fun at work
• Meet new people every shift
• Build real sales + customer service skills
• Compete with your team (friendly trash talk encouraged)
• Enjoy the gym + recovery zone before/after shifts
• Be part of a growing company with real advancement

🚀 Ready to join the squad? Apply today and bring your energy to Crunch.