Member Services Rep Part Time Weekend Afternoon

First National Bankers Bank; Youngstown (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht einen motivierten Mitgliederservice-Mitarbeiter für die Wochenendnachmittagschicht. In dieser Rolle werden Sie für die Bereitstellung eines hervorragenden Kundenservices verantwortlich sein, um eine außergewöhnliche Erfahrung für alle Mitglieder und Gäste zu gewährleisten. Sie werden in einem dynamischen Team arbeiten und haben die Möglichkeit, zur Schaffung eines gesünderen Planeten beizutragen. Diese Position bietet auch zahlreiche Vorteile, darunter medizinische, zahnärztliche und visuelle Versicherungen sowie einen 401(K)-Plan. Wenn Sie eine positive Einstellung und eine Leidenschaft für den Kundenservice haben, bewerben Sie sich jetzt!

Benefits

Medizinische Versicherung

Zahnversicherung

Sehversicherung

Bezahlter Urlaub (PTO)

Kostenlose Black Card-Mitgliedschaft

401(K) und Roth-Rentenpläne

Flexible Ausgabenrechnungen

Versicherungsoptionen (STD, LTD, Leben)

Qualifications

• Hervorragende Kundenservicefähigkeiten und positive Interaktion mit Mitgliedern.
• Erfahrung im Kundenservice bevorzugt.

Responsibilities

• Begrüßung von Mitgliedern und Gästen mit außergewöhnlichem Kundenservice.
• Wartung des Empfangsbereichs und der Lobby in einem sauberen Zustand.

Skills

Kundenservice

Bilingual (Englisch/Spanisch)

Pünktlichkeit

Zuverlässigkeit

Education

High School Diplom oder GED

Tools

POS-System

Job description

Join to apply for the Member Services Rep Part Time Weekend Afternoon role at First National Bankers Bank.

6 days ago Be among the first 25 applicants.

Position: Member Services Rep - Part Time - Weekend/Afternoon

We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply.

Responsibilities include:

1. Customer Service/Front Desk Activities:
   • Greet members and guests, providing exceptional customer service to make everyone feel comfortable and welcome.
   • Answer phones in a friendly manner and assist callers with various questions.
   • Check members in, tour, sign up new members, log amenities, and communicate updates and events.
   • Respond to member questions and concerns professionally and promptly.
   • Conduct beverage or merchandise purchases using the point of sale system.
   • Assist with new membership cards, address changes, and billing or payment questions via POS system.
2. Club Cleanliness and Maintenance:
   • Maintain the front desk area and lobby in a clean and orderly manner.
   • Perform regular cleaning tasks such as mopping, trash removal, window and mirror cleaning, and re-racking weights.
   • Clean all exercise equipment and tanning beds regularly.
   • Ensure restrooms and wet areas are clean and stocked.
3. Qualifications & Requirements:
   • Applicants for overnight positions must pass a 7-year criminal background check within the first week of hire; employment depends on the outcome.
   • Exceptional customer service skills and the ability to interact positively with members and co-workers.
   • Prior customer service experience preferred.
   • Must be 18 years or older.
   • High School diploma or GED required.
   • Positive, upbeat, and professional attitude.
   • Punctuality and reliability are essential.
   • Obtain and maintain CPR/AED certification and be physically capable of performing CPR in emergencies.
4. Physical Demands:
   • Stand, walk, and perform physical activities for prolonged periods.
   • Lift, carry, push, or pull up to 50 lbs occasionally.
   • Maintain the ability to speak continuously and administer CPR if needed.
   • Have normal vision and hearing with or without correction.

Why join Planet Fitness?

• Contribute to creating a healthier planet by helping people daily.
• Work with talented, dynamic professionals.

Additional Benefits:

• Medical, Dental, Vision Insurance
• PTO – Paid Time Off
• Free Black Card Membership
• 401(K) and Roth Retirement Plans
• Flexible Spending Accounts
• Insurance options including STD, LTD, Life

Note: We participate in E-Verify for all Utah locations. Employees at franchise locations are employed by the franchisee, not PFHQ.