Member Services Rep

Planet Fitness-United Fitness Partners; Stillwater (OK); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness-United Fitness Partners in Stillwater, OK is seeking a high-energy Member Services Representative to deliver an unprecedented member experience at the welcome desk and help new and existing members engage with the fitness facilities.

The role involves promoting PF Black Card amenities, enrolling members, and maintaining a clean, welcoming club environment. Must be 18+, with HS diploma or GED, and able to lift up to 50 lbs; schedule includes weekends and holidays.

Qualifications

• Birthdate to prove minimum 18 years of age.
• Passion for helping others.
• Understand physical demands: standing, walking, lifting up to 50 lbs, etc.
• On-time dependability because people rely on you.
• High School diploma or GED equivalence.

Responsibilities

• Provide members with an unprecedented experience at the welcome desk.
• Assist with member enrollment and tours.
• Introduce members to PF Black Card amenities.
• Help the entire team and keep the club clean and welcoming.
• Schedule includes weekends and holidays; flexible hours.

Skills

Helping others

Customer service

Communication

Education

High School diploma or GED

Job description

Job Details

Job Location: Stillwater, OK 74075

THE PLANET FITNESS MISSION

We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

ORGANIZATION OVERVIEW

Title: Member Services Representative

Reports To: Club Manager

FLSA Classification: Non-Exempt

THE OPPORTUNITY

Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived!United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over thetopresults! A rolewith United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supportstheircommunitiesand the Boys and Girls club,thenthismaybeyourdreamjob!

What You’ll Be Doing

As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouragingtheminachievingtheir fitnessgoals. You will

You will ensure our club is super clean because our members value this and we’re known for that too.

Finding new and current members to join the fitness trainer in fitness classes.

You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!

You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.

Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!

Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.

United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

QualificationsWhat You'll Bring to the Table:

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Physical Demands:

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.