Member Services Rep

Planet Fitness-United Fitness Partners; Kenner (LA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners in Kenner, LA invites you to join as a Member Services Representative. You will help members check in, promote PF Black Card benefits, and welcome guests with a friendly, non-judgmental attitude.

This role supports a lively, supportive club environment with opportunities to grow and lead by example. Flexibility to work varied hours, including weekends and holidays, is required.

Qualifications

• Birthdate confirms minimum age of 18.
• Passion for helping others.
• Able to meet physical demands such as lifting up to 50 lbs.
• On-time dependability and consistent attendance.
• High School diploma or GED equivalent.

Responsibilities

• Welcome and assist club members at the desk and check-in.
• Promote PF Black Card benefits and memberships.
• Assist with tours, enrollments, and member inquiries.
• Keep the club clean and ensure a positive member experience.
• Be a leader, stay energetic, and engage with members.
• Schedule varies; including weekends and holidays.
• Support the team to deliver upbeat, friendly service.

Skills

Customer service mindset

Reliability

Excellent communication

Team player

Education

High School diploma or GED

Job description

Job DetailsJob Location: Kenner, LA 70065THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

ORGANIZATIONOVERVIEW Title: Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt

THE OPPORTUNITY Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

What You’ll Be Doing

• You will ensure our club is super clean because our members value this and we’re known for that too.
• Finding new and current members to join the fitness trainer in fitness classes.
• You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
• You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
• Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
• Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
• United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Physical Demands:

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.