Member Services & Office Coordinator

American Golf Corporation; Anaheim (CA); Presencial; USD 25.000 - 32.000; Jornada completa

Descripción de la vacante

American Golf Corporation in Anaheim is seeking an Office Assistant to provide essential administrative support and serve as the first point of contact for members and guests. You will assist with accounting tasks, onboarding, and general office duties in a fast-paced environment.

Working closely with the General Manager, you will help maintain organization, accuracy, and a positive on-site experience while handling daily cash-related tasks and vital front-desk activities.

Formación

• High school diploma or equivalent preferred.
• Two-year college degree preferred, or equivalent experience.
• Strong organizational and communication skills.
• Experience with customer service and office software is a plus.

Responsabilidades

• Provide courteous, professional customer service to members and guests in person and by phone.
• Answer, screen, transfer, and route incoming calls; take and relay messages as needed.
• Support the Accounting function by preparing and processing daily cash sales and receipts.
• Assist with administrative tasks across departments, including data entry and record maintenance.
• Collect, review, and process new hire paperwork and assist with onboarding.
• Maintain an organized, efficient work environment with office supplies.
• Greet and acknowledge all members and guests promptly and professionally.
• Support and implement all American Golf initiatives and programs as directed by management.
• Perform additional duties as assigned based on business needs.

Conocimientos

Customer service

Multitasking

Communication skills

Typing 45 wpm

Basic math

Team player

Professional demeanor

Adaptability

Educación

High school diploma or equivalent

Two-year college degree preferred

Descripción del empleo

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member.

Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community.

Job Purpose

The Office Assistant provides essential administrative and operational support to ensure smooth daily office operations. This role serves as a first point of contact for members and guests, delivering responsive customer service while supporting accounting, onboarding, and general administrative functions. Working closely with the General Manager, the Office Assistant helps maintain organization, accuracy, and a positive on-site experience in a fast-paced environment.

Responsibilities

• Provide courteous, professional customer service to members and guests in person and by phone, including answering questions and providing directions or information
• Answer, screen, transfer, and route incoming calls; take and relay messages as needed
• Support the Accounting function by preparing and processing daily cash sales and receipts
• Assist with administrative tasks across departments, including bank deposits, data entry, spreadsheet updates, filing, copying, and record maintenance
• Collect, review, and process new hire paperwork and assist with onboarding and orientation
• Maintain an organized, efficient work environment by managing workspace organization and office supplies
• Greet and acknowledge all members and guests promptly and professionally
• Support and implement all American Golf initiatives and programs as directed by management
• Perform additional duties as assigned based on business needs

Qualifications

• Proficiency with basic office equipment, including computers, copiers, fax machines, and postage machines
• Typing speed of at least 45 words per minute
• High school diploma or equivalent preferred
• Two-year college degree preferred, or an equivalent combination of education and experience
• Strong multitasking and organizational skills
• Clear verbal and written communication
• Basic math proficiency
• Customer-focused mindset
• Team-oriented and dependable
• Flexible, adaptable, and efficient in a fast-paced environment
• Professional, friendly demeanor with a high energy level

Working Conditions

• Work schedule varies based on business needs; evenings, weekends, and holidays are required
• Role may involve prolonged periods of sitting or standing, as well as walking, reaching, balancing, and use of hands and fingers
• May be required to lift or carry objects weighing up to 20 pounds, and occasionally up to 50 pounds
• Requires close, distance, peripheral, and color vision, along with the ability to adjust focus
• Noise level is typically quiet, with periodic operational activity

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.