Member Services and Data Coordinator

Improve Your Tomorrow; Sacramento (CA); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Education Award

Stipend during service

Segal Education Award up to $3,697.50

Public Student Loan Forgiveness path

Health benefits and loan deferment

Job summary

Improve Your Tomorrow (IYT) seeks a Data & Reporting Fellow to support data collection, tracking, and documentation for service programs. You will assist with maintaining program records, surveys, and communications, strengthening data quality and reporting.

The AmeriCorps term runs August 2026 through June 11, 2027. The role is 900-hour half-time at 20–30 hours per week, based at IYT’s national headquarters in Sacramento, with stipends, education awards, and benefits.

Qualifications

• Must have high proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook).
• Proficient with Google Workspace apps (Docs, Sheets, Slides, Drive).
• Experience using Zoom for virtual collaboration is preferred.
• Interpersonal skills and patience are essential for working with students and parents.
• Strong organizational skills and prompt paperwork handling are required.

Responsibilities

• Maintain and organize program data for members, participants, and service activities.
• Review data for completeness and identify missing information for follow-up.
• Help members understand timesheet submission requirements and deadlines.
• Assist in compiling data used to track participation and outcomes.
• Support development of internal data summaries, dashboards, and reports.
• Coordinate communications and reminders to members for trainings and surveys.
• Assist with organizing supporting documentation for program activities.
• Provide limited administrative help with organizational and fiscal documentation.

Skills

Microsoft 365

Google Workspace

Zoom

Interpersonal skills

Organizational skills

Education

High school diploma or GED

College degree program preferred

Job description

Job Details

Job Location: Sacramento, CA 95815

Position Type: Seasonal

Education Level: Bachelors

Salary Range: $1,512.86 - $2,016.80 Salary/month

Travel Percentage: Up to 50%

About Improve Your Tomorrow (IYT)

The mission of IYT is to increase the number of young men of color to attend and graduate from community colleges and universities. We envision a nation in which young men of color are overrepresented in higher education, underrepresented in the criminal justice system, and are leaders in their communities.

IYT is a national organization operating across multiple states and regions, partnering with schools and communities to build Brotherhood, college-going culture, and structured pathways from 6th grade through college completion. We believe that a college degree is a pathway to opportunity — and that every brother deserves a team of committed adults in their corner.

About AmeriCorps

AmeriCorps is a federal agency that engages individuals in paid community service with nonprofits, schools, and public agencies to meet pressing local needs. In return for their term of service, members receive a living allowance and may earn an education award upon completion.

Position Overview

As The Data & Reporting Fellow you will support Improve Your Tomorrow’s (IYT) service programs by helping ensure program and service data is accurate, complete, and organized. This role will primarily support the Data and Evaluation team by assisting with data collection, tracking, and documentation that strengthen the delivery and documentation of direct service.

The Fellow will support data and evaluation activities, including maintaining accurate program records, supporting member documentation, coordinating surveys and communications, and assisting with program learning and reporting needs. The Fellow may also provide limited administrative support related to organizing fiscal documentation connected to approved service activities.

Title

Data & Reporting Fellow

Term

August 2026 through June 11, 2027

Slot Type and Hours per week

900-hour Half -Time at 20-30 hours per week

Benefits

• The Data & Reporting Fellow will serve as an AmeriCorps member within the Mentor Fellowship Program at IYT. This is a service position and not a traditional employment role. As an AmeriCorps member, the individual will commit to complete a term of service, receive a bi-weekly stipend, medical benefits, loan deferment (if eligible), professional development, career advising, access to Alumni Network and much more! Upon the successful completion of the service term, College Access Mentors receive a monetary educational award. Please see more details for your region below.
• Earn an Education Award upon completion of program requirements
• Earn up to $3,697.50 Segal Education Award from the AmeriCorps National Service Trust
• This educational award can be applied towards qualified student loans and college expenses.
• Term of service will count towards Public Student Loan Forgiveness
• Eligible for Student Loan Forbearance and Interest Accrual Payment (for all loans that qualify)
• Eligible for Health and Child Care Benefits
• Access to IYT Alumni Network
• Participate in Wellness workshops designed to support mental health, wellness, and personal empowerment
• Professional development and training through IYT and AmeriCorps
• Pathway to future full-time employment within IYT

Living Stipend Amounts

Sacramento/Central Valley

• $756.43 (Pre-tax) Bi-weekly stipend for 20-30 hours per week

Bay Area

• $1,008.40 (Pre-tax) Bi-weekly stipend for 20-30 hours per week

Stipend and education award amounts are estimates (before taxes), contingent on service hours completed, and disbursed in bi-weekly installments. Amounts vary by region based on cost of living and funding. All amounts are finalized through the individual Member Service Agreement.

Responsibilities:

• Maintain and organize program data related to members, participants, and service activities, including attendance, service hours, participation records, and survey responses.
• Review program data for completeness and identify missing or inconsistent information for follow-up with appropriate staff or members.
• Support members with understanding timesheet submission requirements, deadlines, and documentation expectations. The Fellow may identify missing information and communicate reminders but will not approve or sign member timesheets.
• Assist with compiling and organizing data used by IYT staff to understand program participation, service activities, and outcomes.
• Support the development and maintenance of internal data summaries, dashboards, and other tools used to track service participation and program progress.
• Coordinate communications and reminders to members regarding required trainings, surveys, service documentation, and development opportunities.
• Collect and organize supporting documentation related to approved program and service activities, including documentation that may be needed by other IYT departments.
• Assist with verifying that required supporting documentation has been received, is complete, and is organized for review by authorized IYT staff.
• Provide limited administrative support related to organizing and tracking fiscal documentation connected to approved program activities. The Fellow will not manage budgets or payroll, approve expenses, or prepare, approve, sign, or submit official fiscal reports.
• Collaborate with Data and Evaluation, program staff, and members to strengthen data quality, documentation practices, and accurate tracking of service activities.

Service location(s)

Service will be based out of Improve Your Tomorrow National Headquarters.

Qualifications

• Must be a U.S. citizen, U.S. national, or legal permanent resident
• Must be 17 years or older (no upper age limit) with parental or legal guardian consent if under 18
• High school diploma or GED; enrollment in or completion of a college degree program preferred
• Agree to obtain either a diploma or GED before using an education award.
• Passion and commitment to IYT’s mission, vision, and values
• Possess good organizational skills and complete paperwork promptly
• Have a valid driver license (preferred) and reliable transportation to travel
• Patience and strong interpersonal skills are required for working with students and parents
• Ability to manage multiple tasks and project simultaneously
• High proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Drive), and Zoom for virtual collaboration

Schedule Requirements:

• Weekly commitment of 25-30 hours minimum per week
• Must be available to serve Monday through Fridays at a minimum of 20 to 30 hours between the hours of 8:30 am and 5:00 pm, based on site needs
• Participate in mandatory monthly Friday professional development trainings
• Available for weekend and evening activities as required, including one to two Saturdays per month that are required for college tours, teambuilders, IYT signature events

Note: This is not an hourly job, but a 10-month AmeriCorps program.

Additional Requirements:

• Enrollment in the program is contingent on the results of a National Service Criminal History Check. Members must submit to a criminal background check that includes: FBI fingerprinting, National Sex Offender Registry, and state criminal background check. Clearance from background checks is required for service, with all expenses covered by IYT
• All incoming mentors must attend Mentor Fellow Orientation
• Mileage and hotel accommodations are provided by request.

Performance Reviews

Performance reviews are intended to be a mutual exchange of information that informs the program’s service delivery and helps the member successfully complete the term of service.

Member's performance of primary service responsibilities, in addition to bi-weekly timesheets, data system maintenance, report generations and dashboard reviews, and fiscal report supporting documentation, will be reviewed. Reviews will also evaluate member’s skill factors including knowledge of service, quality of service, initiative, teamwork/cooperation, problem solving, planning and organizing, written and verbal communication, attention to safety, attendance/punctuality, leadership skills, and consistency and reliability.

At minimum, Members will receive a performance review at the end of their service term. The end-of-term evaluation will address, at a minimum, the following factors:

1. Whether the member has completed the required number of hours;
2. Whether the member has satisfactorily completed assignments; and;
3. Whether the member has met other performance criteria that were clearly communicated at the beginning of the term of service.

Key Collaborations and Service Conditions

The Data & Reporting Fellow will work closely with internal teams to support accurate data tracking, reporting, and compliance efforts, primarily collaborating with the Data and Evaluation department and coordinating as needed with the Finance team and program staff. Service will be based out of Improve Your Tomorrow National Headquarters and will primarily involve computer-based work in an office setting using standard office equipment and systems. Occasional travel is required to support organization-wide events, trainings, and meetings, requiring flexibility to work in different environments as needed.

Equipment used

The position will require the use of computers, phones, office supplies, and educational materials. If the member requires assistance with computer needs, IYT can provide support upon request to ensure all necessary equipment is available for effective service delivery.

Equal Opportunity Employer

IYT provides equal employment and service opportunities to all employees and AmeriCorps members and applicants for employment and AmeriCorps and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment and AmeriCorps service, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you require accommodations during the application process, please contact [e-mail] to request assistance. We will work with you to provide reasonable accommodations.