Member Service Specialist III - Career Growth

Golden 1 Credit Union; Fresno (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Golden 1 Credit Union in Fresno, CA seeks a Member Service Specialist III to join our branch team. This non-exempt role supports deposits, withdrawals, transfers, and services while maintaining accurate cash handling and confidentiality.

You will engage with members, assess financial needs, and promote Golden 1 products. The position offers development, mentoring, and potential for growth within a member-owned cooperative.

Qualifications

• H.S. Diploma or GED required.
• 2+ years of prior banker or customer relationship experience preferred.
• 1+ year in MSS II or teller role preferred.

Responsibilities

• Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
• Assesses members’ needs while processing transactions and documents opportunities to cross-sell products.
• Maintains accuracy of cash drawer and operates ATM/Teller Cash Dispenser Units.
• Notarizes member documents and ensures confidentiality of member information.
• Mentors MSS II/I and assists in branch open/close responsibilities as needed.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

ATM operations

Job description

Golden 1 Credit Union in Fresno, CA seeks a Member Service Specialist III to join our branch team. This non-exempt role supports deposits, withdrawals, transfers, and services while maintaining accurate cash handling and confidentiality.

You will engage with members, assess financial needs, and promote Golden 1 products. The position offers development, mentoring, and potential for growth within a member-owned cooperative.