Member Service Representative

Barksdale Federal Credit Union; Shreveport (LA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Teledoc Health Access

Mental Health Support

Life & Long-Term Disability Insurance

Wellness Programs

Paid Time Off (PTO)

Job summary

Barksdale Federal Credit Union in Shreveport, LA is seeking a Member Service Representative to provide friendly, accurate service at the teller window. You will process deposits, withdrawals, loan payments, cashier's checks, and cash advances, balancing cash totals and ensuring compliance.

You will support teammates, perform assigned side-jobs, and help members achieve a positive banking experience. Our benefits include comprehensive insurance, PTO, holidays, retirement and wellness programs to

Qualifications

• Excellent communication and interpersonal skills essential.
• Basic computer skills and ability to learn new software/systems.
• Familiarity with financial services and products is a plus.
• Knowledge of bank teller policies and procedures helpful.
• Ability to verify cash totals and balance daily transactions.

Responsibilities

• Process deposits, withdrawals, loan payments, cashier's checks and cash advances accurately.
• Balance daily transactions and verify cash totals for accuracy and compliance.
• Assist other tellers and perform side-jobs to ensure smooth operations.

Skills

Excellent communication

Interpersonal skills

Basic computer skills

Willingness to learn software

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Member Service Representative

Regular Full-Time Shreveport, LA, US

Location: 9134 Mansfield Rd. Shreveport, LA 71118

Summary

As a bank teller, you will be responsible for providing a variety of essential financial services. Your primary duties will include processing deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently. You will balance daily transactions and verify cash totals to maintain accuracy and compliance. In addition to your main responsibilities, you will perform assigned side-jobs and assist other tellers as needed to ensure seamless operations. Your role is crucial in ensuring that members receive prompt, professional service that enhances their banking experience.

Job Requirements

• High school diploma or equivalent
• Basic understanding of financial services and products provided by the credit union
• General knowledge of bank teller policies and procedures
• Excellent communication and interpersonal skills
• Proficiency in basic computer skills and willingness to learn new software/systems

At Barksdale Federal Credit Union we care about our people — and that means offering more than just a paycheck. That’s why we offer a benefits package designed to support your whole life — at work and beyond. From health and wellness, time off, and professional growth, you’ll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
• 24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
• Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household.
• Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
• Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.

Time Off & Balance

• Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
• Volunteer Time & Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!
• 401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
• Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.

Growth & Recognition

• Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress.
• Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
• Employee Recognition & Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission.