Member Service Representative

Farm Credit; Mayfield (KY); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Farm Credit is seeking a detail-oriented administrative professional to support branch loan making and servicing, loan administration, and member/public relations. The role includes ensuring timely retirement of Association stock and assisting with accounting tasks.

The position requires a post-high-school education and at least two years of clerical experience, plus proficiency with computer operations to handle daily office duties and data entry.

Competenze

• Post high school education required.
• Two years of clerical/office experience.
• Skill in computer operations.

Mansioni

• Perform AgVue/Loan Servicing role responsibilities timely.
• Perform Loan Servicing role responsibilities accurately.
• Perform daily branch functions to maintain excellent customer service.
• Assist Management/Accounting with reporting.

Conoscenze

Clerical experience

Computer operations

Formazione

Post High School

Descrizione del lavoro

BASIC FUNCTION:

Performs diverse accounting, clerical, and administrative duties in support of branch loan making and servicing, loan administration, office administration, financially related services, and member/public relations. Will be responsible for the retirement of Association stock.

REPORTS TO:

Regional Lending Managers

SUPERVISES:

None

MINIMUM QUALIFICATIONS:

• EDUCATION: Post High School


• EXPERIENCE: Two years of clerical and office experience. Skill in computer operations.

SENSORY AND PHYSICAL REQUIREMENTS:

• 1. Must have the ability to read documents from many sources.


• 2. Must be able to communicate audibly and with staff, customers, and the general public.

DESIRABLE QUALIFICATIONS:

Management Skills:

• 1. Planning and organizing: Ability to use resources to obtain results.


• 2. Control: Skill in establishing procedures to monitor day-to-day conditions.


• 3. Oral & Written Communica tions: completeness, accuracy, logic, and organization in speaking and writing.


• 4. Decision Making, Judgment, and Common Sense: ability to properly analyze data/problems and make sound decisions.


• 5. Adaptability: ability to accept change and innovation and adapt to it.


• 6. Working Relationship: ability to work with others.


• 7. Initiative: takes action beyond what is necessary. Originates action instead of responding to events.


• 8. Stress Tolerance: stability of performance under pressure and opposition.


• 9. Project a good image for the Association toward members and various publics


• 10. Performs other duties as assigned

RESPONSIBILITIES (the essential responsibilities include but are not limited to)

“Employees have the responsibility to comply with Standards of Conduct, Privacy, IT Security, etc.”

• 40% 1. Perform AgVue/Loan Servicing role responsibilities timely.


• 25% 2. Perform Loan Servicing role responsib ilities accurately.


• 25% 3. Perform daily branch functions to maintain excellent customer service.


• 10% 5. Assist Management/Accounting with reporting.