Member Safety RN

Cityblock Health; United States; On-site; USD 64,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock Health is seeking a Nurse role focused on member safety to oversee safety initiatives, develop protocols, and ensure compliance across departments. The ideal candidate has 3+ years in healthcare safety, strong communication, and the ability to work in a multidisciplinary team.

The salary range is $64,000–$82,000 with health, life, retirement benefits, equity participation, and paid time off. Cityblock is dedicated to improving care for underserved communities through its

Qualifications

• 3+ years of experience in healthcare safety, risk management, or a related role.

Responsibilities

• Oversee the development, implementation, and management of member safety programs.
• Develop and update safety policies and protocols in compliance with regulations and standards.
• Conduct regular risk assessments and implement risk mitigation strategies.
• Manage the reporting and investigation of safety incidents involving members.
• Develop and deliver training programs on safety protocols for staff.
• Participate in quality improvement initiatives related to member safety.
• Monitor compliance with safety regulations, standards, and accreditation requirements.
• Contribute to emergency preparedness plans and testing.
• Communicate with healthcare providers and stakeholders on safety matters.
• Maintain documentation and reporting of safety activities and interventions.

Skills

Healthcare safety practices

Risk assessment

Incident reporting

Communication

Multidisciplinary collaboration

Education

Bachelor's degree

Job description

Job Description

The Member Safety RN will play a vital position in overseeing and implementing initiatives to ensure the safety and well-being of members or patients within the healthcare organization. This position involves collaboration with various departments, developing safety protocols, and monitoring compliance with safety standards. The ideal candidate will have a strong understanding of healthcare safety practices, excellent communication skills, and the ability to work effectively within a multidisciplinary team.

Responsibilities

• Safety Program Management: Oversee the development, implementation, and management of member safety programs. Collaborate with cross-functional teams to ensure alignment with organizational goals.
• Policy and Protocol Development: Develop and update safety policies and protocols in collaboration with relevant stakeholders. Ensure that safety policies are in compliance with industry regulations and standards.
• Risk Assessment: Conduct regular risk assessments to identify potential safety hazards and areas for improvement. Work with relevant teams to implement risk mitigation strategies.
• Incident Reporting and Investigation: Manage the reporting and investigation of safety incidents involving members. Collaborate with relevant departments to determine root causes and implement corrective actions.
• Training and Education: Develop and deliver training programs on safety protocols for staff, including frontline healthcare providers. Ensure that staff is knowledgeable about safety procedures and best practices.
• Quality Improvement: Participate in quality improvement initiatives related to member safety. Analyze safety‑related data to identify trends and areas for improvement.
• Compliance Monitoring: Monitor and ensure compliance with safety regulations, standards, and accreditation requirements. Work with internal audit teams to conduct periodic safety audits.
• Emergency Preparedness: Contribute to the development and testing of emergency response plans. Ensure that staff is trained on emergency procedures and protocols.
• Communication and Collaboration: Communicate regularly with healthcare providers, administrators, and other relevant stakeholders on safety‑related matters. Collaborate with internal and external partners to enhance member safety.
• Documentation and Reporting: Maintain accurate and thorough documentation of safety‑related activities, incidents, and interventions. Prepare regular reports for leadership on safety performance and initiatives. Work with internal audit teams to conduct periodic safety audits.

Work Experience

3+ years of experience in healthcare safety, risk management, or a related role.

Education

Bachelor's degree

Salary

The expected salary range for this position is: $64,000.00 - $82,000.00

Benefits

• health insurance
• life insurance
• retirement benefits
• participation in the company's equity program
• paid time off, including vacation and sick leave

Cityblock values diversity as a core tenet of the work we do and the populations we serve.

We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Cityblock Health is the first tech-driven provider for communities with complex needs -bringing better care to where it's needed most, block by block.

Founded in 2017 on the premise that "health is local" and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities.

Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members.

Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve. Over the next year, we'll grow quickly to bring better care to many more members and their communities.

To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About our Team

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. We will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.