Member of Technical Staff, Software Engineer, Platform

pantograph.com; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Pantograph is seeking an experienced software engineer to design and build the internal platform infrastructure that powers our customer-facing product. You will collaborate with product, interface, and robot software teams to create shared APIs, services, and infrastructure for accounts, access, messaging, payments, and data hosting.

This is an internal platform engineering role with a hands-on focus. The ideal candidate has strong backend and infrastructure experience, good product judgment,

Qualifications

• Extensive experience building and operating production software.
• Design APIs and make sound decisions on service architecture and infra.
• Own deployment, monitoring, and reliability with a hands-on approach.

Responsibilities

• Design and build internal platform infrastructure and shared services powering customer-facing product.
• Own deployment, monitoring, and reliability of backend systems.
• Collaborate with product, interface, and robot software teams to provide scalable APIs and infrastructure.

Skills

Backend infra

API design

Service architecture

Deployment & monitoring

Reliability engineering

Technical guidance

Hands-on

AI tooling

Tools

CI/CD tooling

Data storage

Hosting infrastructure

Security tooling

Authentication/Billing systems

Job description

Pantograph is building general purpose robots by training models on internet-scale video. We believe the path to capable robots runs through general intelligence rather than narrow, robot-specific skills. We believe there is an enormous amount of work worth doing in the physical world that would make life better for people. As AI models make it easier to build software around our needs, we believe robots can give people that same power to shape the physical world.

Across research, hardware, and software, we believe in finding simple ideas that work, doing them extremely well, and scaling them up. We value clear thinking, careful execution, and systems we can understand, trust, and improve.

We're looking for an experienced software engineer to design and build the internal infrastructure that powers our customer-facing product. You'll work closely with our product, interface, and robot software teams to build shared APIs, services, and infrastructure for accounts, access, messaging, payments, and data hosting. This is an internal platform engineering role, rather than a forward-deployed role building integrations or managing individual customer deployments.

You'll own these systems: developing shared services, keeping databases and infrastructure reliable, and improving how we build, test, and deploy software. Your work will give our team a strong foundation for building and shipping the robot product as our customer base grows.

A robotics background is not a requirement. The ideal fit is someone with strong backend and infrastructure experience, good product judgment, and the ability to provide technical guidance while staying hands-on.

You might be a good fit if you:

• Have substantial experience building and operating production software
• Design clear APIs and have good judgment about service architecture, databases, and infrastructure
• Enjoy working with product and engineering teammates to turn open-ended requirements into reliable systems
• Are comfortable owning deployment, monitoring, debugging, and reliability
• Are pragmatic and reach for the simplest thing that solves the problem
• Enjoy finding the right abstraction for a given problem and building interfaces that make it easy for other systems to interact with your system
• Communicate well and enjoy being someone teammates turn to for technical guidance
• Use AI tools extremely effectively

Bonus if you've worked with:

• Accounts, authentication, permissions, or billing systems
• CI/CD and tooling that helps engineering teams ship reliably
• Data storage, hosting, and transfer
• Application and infrastructure security
• Connected devices or software that interacts with hardware

We care much more about what you've built than credentials. We're a small, fast-moving team working together in person in San Francisco. If this sounds exciting to you, we want to hear from you.