Member of Technical Staff, Full-Stack (Staff / Principal)

Envoy; San Francisco (CA); On-site; USD 210,000 - 320,000; Full time

Job summary

Envoy is seeking a Senior Staff Software Engineer to drive major product features end-to-end across frontend and backend at our San Francisco headquarters. You will own problem definition through deployment, including design, implementation, and post-launch iteration in a fast-moving, multi-tenant environment.

You have 10–12 years shipping production systems, strong system design skills, and a proven track record of leading multi-quarter initiatives with ownership and urgency.

Qualifications

• BS or MS in Computer Science or a related technical field.
• 10–12 years of software engineering experience shipping and operating production systems at scale.
• Genuine full-stack depth with frontend and backend fluency.
• Track record of leading complex, multi-quarter initiatives from inception to launch.
• Strong system design skills in data modeling, API design, and building for scale.

Responsibilities

• Lead major product features end-to-end: problem definition, solution exploration, system design, code execution, deployment, monitoring, and iteration.
• Design and implement enterprise-grade services and user-facing experiences across the full stack.
• Create clean abstractions and reusable systems to increase product velocity.
• Own the quality, security, availability, and performance of the systems built.
• Drive technical decision-making and influence direction across teams.
• Respond to incidents, identify bottlenecks, and reduce toil.
• Deliver excellent software through peer review, CI, and automated testing.
• Provide mentorship and technical guidance to engineers.

Skills

Full-stack engineering

System design

Leadership

Communication

Security and reliability

Education

BS/MS in Computer Science or related field

Tools

Kotlin

TypeScript

React

AWS

Kubernetes

Job description

Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location.

From manufacturing sites and data centers to life sciences labs, healthcare facilities, and corporate headquarters, Envoy unifies visitor management, risk assessment, mailroom management, digital signage software, resource booking, and emergency management into one integrated platform.

With deep integrations across access control, identity, compliance screening, and collaboration tools—including LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, and Descartes Visual Compliance—Envoy helps organizations reduce risk, stay audit-ready, and operate with clarity at scale.

This is an L5 opportunity. Successful candidates typically come from staff or principal-level roles and are recognized for establishing technical direction, leading large-scale initiatives, and shaping engineering strategy across organizations.

About The Role

Envoy is the integrated workplace platform that connects people, spaces, and data, redefining how companies welcome visitors, book desks and rooms, manage deliveries, run emergency notifications, and surface unified workplace analytics across 16,000+ locations globally. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to keep their workplaces secure, compliant, and running smoothly. We're a cross-functional team of frontend, backend, and mobile engineers building a modular platform that powers products enterprises actually enjoy using.

This on-site position requires 4 days a week (Monday through Thursday) in our San Francisco HQ office at 410 Townsend St., San Francisco, CA 94107.

You will

• Lead major product features end-to-end: problem definition, solution exploration, system design, code execution, deployment, monitoring, and iteration.
• Design and implement enterprise-grade services and user-facing experiences across the full stack: backend services, APIs, data models, and frontend.
• Create clean abstractions and reusable systems that increase product velocity, so the whole team ships faster without adding hours or complexity.
• Own the quality, security, availability, and performance of the systems your team builds.
• Drive technical decision-making within your team and influence direction across adjacent teams.
• Respond to incidents, identify and resolve bottlenecks, and eliminate sources of recurring toil.
• Deliver excellent software through comprehensive peer review, CI, and automated testing.
• Provide mentorship and technical guidance to senior and mid-level engineers, raising the bar on craftsmanship.

You have

• A BS or MS in Computer Science or a related technical field
• 10–12 years of software engineering experience shipping and operating production systems at scale
• Genuine full-stack depth: fluent in modern frontend and backend, with the judgment to know where a problem is best solved.
• A track record of leading complex, multi-quarter initiatives from inception to launch with a strong sense of urgency and ownership.
• Strong system design skills in data modeling, API design, and building for scale, security, and reliability.
• Demonstrated ability to elevate a team through mentorship, code review, and setting technical standards.
• Excellent communication and cross-functional collaboration with Product and Design.
• Bias toward clean abstractions and leverage over one-off solutions.

Nice to have

• Experience with multi-tenant enterprise SaaS and concerns like SSO, RBAC, audit logging, and availability SLAs.
• Familiarity with a modern stack including Kotlin, TypeScript, React, and cloud infrastructure (AWS, Kubernetes).
• Experience building platform features or integrations that other teams or customers build on top of.

Nice to have

• Experience in high-growth or startup environments where platforms evolve rapidly.
• Familiarity with SOC 2, ISO 27001, or similar compliance frameworks.
• Experience partnering closely with security teams on secure-by-default infrastructure and access models.
• Exposure to service mesh, advanced networking patterns, or multi-region architectures.
• Experience applying AI-assisted tools or workflows to improve infrastructure safety, speed, or operational signal.

You’ll get

• Deep engagement across the full technical stack, contributing to vital product domains including external interfaces, core platform architecture, and developer productivity tooling.
• A high-leverage environment defined by tight collaboration between engineering, product management, and design functions.
• Full ownership and architectural autonomy over high-impact features spanning both frontend and backend systems.
• A deliberate placement process to ensure your core competencies and professional aspirations are perfectly matched with the right product initiative.
• A comprehensive rewards package featuring competitive pay, robust benefits, and clear pathways for career advancement.

Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.