Member of Product Staff, Forward Deployed

Fdetimes; San Francisco (CA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Generous Time Off

Health Plans

Parental Leave

401(k) Matching

Equity

Job summary

Abridge is launching a Forward Deployed Engineering motion to go deeper with health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements on-site to understand workflow gaps, scope the engagement with the partner, and own the outcome end-to-end.

You will lead a pod and feed your learnings from the field directly back into the core Abridge product. This is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and

Qualifications

• 7+ years of product management experience shipping products that users love.
• Builder mentality: driven from discovery to launch and iteration.
• Strong user empathy and product taste.
• Comfort with ambiguity and roadmap planning.
• Cross-functional credibility with engineers, design, and executives.

Responsibilities

• Run discovery on-site at partner accounts and scope the engagement.
• Lead a small pod through focused engagements, maintaining focus and pace.
• Own the product and feature decisions for the engagement, coordinating with Partner Success.
• Decide what gets built or declined and align with the core roadmap.
• Collaborate with engineering and design when a net-new product is needed elsewhere.

Skills

Product management

Builder mentality

User empathy

Ambiguity tolerance

Cross-functional collaboration

Engagement leadership

Travel readiness

Job description

About Abridge

Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.

Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.

Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.

We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.

The Role

Abridge is launching a Forward Deployed Engineering motion to go deeper with our health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements with our health system partners: going on-site to understand the workflow gap, scoping the engagement with the partner, and owning the outcome end-to-end. You will lead a pod and feed your learnings from the field directly back into the core Abridge product.

This is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and operational leaders inside large health systems, while staying close enough to our core product roadmap to make sharp technical trade-offs in real time. You will set the tone for what forward deployed means at Abridge: deep, fast, opinionated, and focused on solving our partners’ most burning problems, which in turn strengthens our core product suite overall.

This role can be based out of our San Francisco or NYC office and is in-person Monday, Wednesday, and Friday. Please only apply if you are open to relocation and our hybrid in-person model.

What You’ll Do

• Run discovery on-site at our partner accounts. Meet with the executive sponsor, clinicians, and integration teams to scope the engagement and define success before any code is written.
• Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace.
• Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship.
• Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product.
• Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track.

What you'll bring

• 7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.
• Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.
• Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights.
• Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.
• Cross-functional credibility. You can go deep with engineers on technical tradeoffs, partner with design on interaction details, and operate as the senior product voice in front of CMOs, CMIOs, CIOs, and CFOs.
• Track record of running time-bound, outcome-oriented engagements where the deliverable was a live system, not a document.
• Willingness to travel ~20% on average, with surge periods around engagement kickoff and go-live.

Bonus points if

• Healthcare or clinical workflow experience, or familiarity with Epic or other EHR platforms.
• Prior experience in a forward deployed, solutions engineering, or customer-facing product role at an enterprise AI company.

Why Work at Abridge?

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.

We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

How we take care of Abridgers

• Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
• Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
• Paid Parental Leave: Generous paid parental leave for all full-time employees.
• Family Forming Benefits: Resources and financial support to help you build your family.
• 401(k) Matching: Contribution matching to help invest in your future.
• Personal Device Allowance: Tax free funds for personal device usage.
• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
• Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
• Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
• Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
• Compensation and Equity: Competitive compensation and equity grants for full time employees.
• ... and much more!

Equal Opportunity Employer

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.