Member Health Assessor

CareSource; Georgia; Hybrid; USD 36,000 - 57,000; Full time

Benefits offered by this job

Bonus tied to performance

Total rewards package

Equal Opportunity Employer

Job summary

CareSource is seeking a Member Health Assessor to build professional relationships with members and conduct comprehensive health risk assessments. You will verify eligibility and demographics, gather information from members, families, providers, and other stakeholders, and support care plan development.

The role requires a high school diploma, at least two years coordinating services for at-risk populations, strong Microsoft Office skills, and excellent communication.

Qualifications

• High school diploma or GED required.
• Minimum 2 years coordinating services for at-risk populations.
• Proficient with Microsoft Office suite.
• Ability to work independently and in a team.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality.
• Knowledge of healthcare laws and regulations a plus.

Responsibilities

• Coordinate logistics to support care plan goals and interventions.
• Verify eligibility, enrollment history, demographics, and health status.
• Assess by gathering information from member, family, provider and other stakeholders.
• Contribute to care plan development and reporting to the Care Coordinator.
• Provide health education, wellness materials, and coaching as appropriate.
• Maintain documentation within Care Management protocols.
• Support process improvements to enhance member experience.

Skills

Microsoft Office

Interpersonal skills

Communication

Empathy and compassion

Confidentiality

Teamwork

Time management

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

## Member Health AssessorApplylocations: Georgia WFHtime type: Full timeposted on: Posted Todayjob requisition id: R13318****Weekend Requirement********Job Summary:****The Member Health Assessor engages with the member to establish an effective, professional relationship with primary responsibility to conduct their health risk assessment.****Essential Functions:***** Participate in the Integrated Care Coordination Team as needed* Coordinate logistics to support care plan goals and interventions – as needed to address immediate member concerns* Verify eligibility, previous enrollment history, demographics and current health status of each member prior to outreach* Conduct assessments by gathering information from the member, family, provider and other stakeholders, as directed by Member and/or their Legally authorized representative* Contribute to the development and implementation of care plan, and reporting information to the Care Coordinator based on assessment outcomes, when needed* Assist with the provision of health education, wellness materials and coaching ,as appropriate* Maintain appropriate documentation within protocols and guidelines of the Care Management program* Starts each intervention with members wondering, “What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help?” In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource* Looks for ways to improve the process to make the members experience with CareSource easier and streamlines time to complete the assessment and follow-up* Perform any other job duties as requested****Education and Experience:***** High School Diploma or General Education Diploma (GED), is required* Minimum of two (2) years of experience in either volunteer or paid position working in community settings with at risk populations providing coordination of services is preferred****Competencies, Knowledge and Skills:***** Proficient with Microsoft Office, including Outlook, Word and Excel* Sensitivity to and experience working within different cultures* Good interpersonal skills* Ability to work independently and within a team environment* Ability to identify problems and opportunities and communicate to management* Developing knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices* Demonstrate compassion, support and collaboration with members and families* Self-motivated and inquisitive* Comfort with asking pertinent questions* Ability to work in a fast-paced environment* Ability to demonstrate and promote ethical conduct* Ability to develop positive relationships with all stakeholders* Awareness of community & state support resources* Organized , detail-oriented and conflict resolution skills* Ability to keep composure and professionalism during times of high emotional stress* Ability to maintain confidentiality and act in the company’s best interest* Proven track record of demonstrating empathy and compassion for individuals* Proven track record for improving processes to make things easier for those you have served****Licensure and Certification:***** None****Working Conditions:***** General office environment; may be required to sit or stand for extended periods of time**Compensation Range:**$35,900.00 - $57,300.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.**Compensation Type (hourly/salary):**Hourly**Organization Level Competencies*** Fostering a Collaborative Workplace Culture* Cultivate Partnerships* Develop Self and Others* Drive Execution* Influence Others* Pursue Personal Excellence* Understand the Business## **This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.**