Member Health Assessor

CareSource; Dayton (OH); On-site; USD 49,456,000 - 78,936,000; Full time

Job summary

CareSource is seeking a Member Health Assessor to establish professional relationships with members and perform health risk assessments. You will participate in care coordination activities and support care plans, with documentation per program guidelines.

The role emphasizes outreach, education, and collaboration with the care team to address member needs and improve outcomes in a community health setting.

Qualifications

• High School Diploma or GED required.
• Minimum of two years’ experience coordinating services for at-risk populations, paid or volunteer.

Responsibilities

• Engage with members to establish a professional relationship and conduct health risk assessments.

Skills

Interpersonal skills

Cultural sensitivity

Independent worker

Team player

Problem solving

Communication

Healthcare knowledge

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Job Summary:

The Member Health Assessor engages with the member to establish an effective, professional relationship with primary responsibility to conduct their health risk assessment.

Essential Functions:

• Participate in the Integrated Care Coordination Team as needed
• Coordinate logistics to support care plan goals and interventions - as needed to address immediate member concerns
• Verify eligibility, previous enrollment history, demographics and current health status of each member prior to outreach
• Conduct assessments by gathering information from the member, family, provider and other stakeholders, as directed by Member and/or their Legally authorized representative
• Contribute to the development and implementation of care plan, and reporting information to the Care Coordinator based on assessment outcomes, when needed
• Assist with the provision of health education, wellness materials and coaching ,as appropriate
• Maintain appropriate documentation within protocols and guidelines of the Care Management program
• Starts each intervention with members wondering, "What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help?" In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource Looks for ways to improve the process to make the members experience with CareSource easier and streamlines time to complete the assessment and follow-up
• Perform any other job duties as requested

Education and Experience:

• High School Diploma or General Education Diploma (GED), is required
• Minimum of two (2) years of experience in either volunteer or paid position working in community settings with at risk populations providing coordination of services is preferred

Competencies, Knowledge and Skills:

• Proficient with Microsoft Office, including Outlook, Word and Excel
• Sensitivity to and experience working within different cultures
• Good interpersonal skills
• Ability to work independently and within a team environment
• Ability to identify problems and opportunities and communicate to management
• Developing knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices
• Demonstrate compassion, support and collaboration with members and families
• Self-motivated and inquisitive
• Comfort with asking pertinent questionsLicensure and Certification: None

  Working Conditions: General office environment; may be required to sit or stand for extended periods of time

  Compensation Range: $35,900.00 - $57,300.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly

  Organization Level Competencies

  • Fostering a Collaborative Workplace Culture
  • Cultivate Partnerships
  • Develop Self and Others
  • Drive Execution
  • Influence Others
  • Pursue Personal Excellence
  • Understand the Business

  This job description is not all inclusive. CareSource reserves the right to amend this job description at any time.

  CareSource is an Equal Opportunity Employer.

  We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

  The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers. We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day. The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day. We do what it takes to form creative solutions that make our community and the world just a little better. Discover what it means to be #UniquelyCareSource.