Member Experience Supervisor

BJ's Wholesale Club, Inc.; Portage (IN); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous PTO

Health benefits

401(k) match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Portage, IN is looking for a Member Experience Supervisor to lead guest services and drive a welcoming, efficient shopping environment. You will coach associates, handle member inquiries, and ensure accurate transactions and adherence to safety and club policies.

This role offers weekly pay and a comprehensive benefits package including health, PTO, and 401(k) participation. The position emphasizes guest engagement, teamwork, and reliable service across shifts, with

Job description

## Member Experience SupervisorApplylocations: Portage, IN #0281time type: Full timeposted on: Posted Todayjob requisition id: R240446**A World-Class Team**BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.We’re a team built on purpose and opportunity. Join us and be part of something meaningful.**Why You’ll Love Working at BJ’s**At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.**Here’s just some of what you can look forward to:*** **Weekly Pay:** Get paid every week so that you can manage your money on your terms.* **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.\** **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.\** **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.\** **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).\** **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.\*\*Eligibility requirements vary by position.POST\_INTERNAL\_AND\_EXTERNALIn accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $20.00.We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.### About Us**Who We Are**BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas stations and eight distribution centers across 21 states – and growing.BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.