Member Experience Specialist - Remote

Lever, Inc.; Asheville (NC); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Coaching

Leadership path

Job summary

Lever, Inc. is hiring for a remote role from anywhere in the US, including the Asheville area. You will engage with clients who have already requested help on financial-protection options and work within a structured process designed to maximize outcomes.

Training, coaching, and clear performance metrics guide daily activities. Responsibilities include handling conversations, explaining benefits, assisting enrollment when appropriate, and maintaining disciplined follow-up to convert

Qualifications

• Competitive and coachable.
• Comfortable on camera.
• Willing to work remotely with a performance-driven culture.
• Trained, coached and measured on activity and results.

Responsibilities

• Take requested conversations — no cold lists.
• Explain benefit options simply.
• Help clients enroll when it is a fit.
• Keep a clean follow-up rhythm.

Skills

Communication

Coachable

Comfortable on camera

Results oriented

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.